Summary
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Nimratpal Kaur

West Moonah,TAS

Summary

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.

Work History

Customer Service Representative

Barinder Singh
03.2023 - Current
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Answered constant flow of customer calls with minimal wait times.
  • Clarified customer issues and determined root cause of problems to resolve product or service complaints.
  • Offered advice and assistance to customers, paying attention to special needs or wants.

Education

Hospitality Management - Certificate 3 in Commercial Cookery

Reachcommunity College
Hobart, TAS
08.2026

Skills

  • Order Fulfillment
  • Money Handling Abilities
  • Store Maintenance
  • Customer Relations
  • Problem-Solving Ability
  • Team Development
  • Critical Thinking
  • Active Listening

Timeline

Customer Service Representative

Barinder Singh
03.2023 - Current

Hospitality Management - Certificate 3 in Commercial Cookery

Reachcommunity College
Nimratpal Kaur