Summary
Overview
Work History
Certification
References
Timeline
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Nimrita Ram

Summary

With over 4 years of customer service experience, I'm a motivated Bartender and Waitress always seeking new ways to learn. I assimilate new information quickly and provide quality service in versatile environments, generating thoughtful recommendations and prioritising customer care. Friendly, open and committed to my team, I take pride in providing a positive service experience. I look forward to expanding on my passion for health and fitness.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Bar Supervisor

Shotgun Willies, GONZO Group
07.2021 - Current
  • Reduced waste and costs by optimizing inventory management and beverage ordering processes.
  • Maintained a clean and organized bar environment to enhance customer experience and streamline service delivery.
  • Increased staff productivity through task delegation and performance monitoring.
  • Ensured compliance with local health and safety regulations by conducting regular inspections and addressing issues promptly.
  • Explained daily specials and beverage promotions to exceed daily sales goals.
  • Resolved any issues with patrons with care and ease.
  • Developed strong rapport with customers.

Bartender/Restaurant Waitress FOH

Downtown On Hindley
01.2021 - 06.2021
  • Bar Supervisor
  • Organised bar inventory and storage procedures
  • High-volume nightclub and restaurant-bar setting
  • Performed opening and closing duties

Restaurant Waitress FOH/BOH

Tanapa Thai
08.2018 - 05.2019
  • Handle all-round work, including:

Table service, handling take away meals with various companies, cooking and menu preparation, arranging silverware/glassware.

  • Restock and organise merchandise in front lanes.
  • Answer questions about store policies and address customer concerns.
  • Communicate solutions to companies involved with stock and online food services.

Certification

  • Valid Police Check
  • Manual Handling and Basic Life Support (CPR) Certificate
  • Valid DHS Working with Children Check

References

  • Downtown On Hindley Venue Manager:

Rahmat Salah;

Email: rahmat@meekgroup.com.au

Ph: 0447 082 847

  • Gonzo Venue Manager:

Alex Johnston;

Email: alex@gonzogroup.com.au

Timeline

Bar Supervisor

Shotgun Willies, GONZO Group
07.2021 - Current

Bartender/Restaurant Waitress FOH

Downtown On Hindley
01.2021 - 06.2021

Restaurant Waitress FOH/BOH

Tanapa Thai
08.2018 - 05.2019
Nimrita Ram