Nina Ayrton
Gosnells,WA
Summary
Dynamic retail professional with a proven track record at Repco, excelling in inventory management and staff training. Recognized for enhancing sales through innovative merchandising strategies and fostering team collaboration. Committed to continuous improvement and delivering exceptional customer service, ensuring operational efficiency and a welcoming shopping environment.
Professional in retail operations with focus on delivering results and maintaining high standards. Proven ability to streamline retail processes and enhance customer experience. Known for team collaboration and adaptability, with expertise in inventory management and customer service.
Experienced with stock management, shipping, and receiving. Utilizes organizational skills to maintain accurate inventory and efficient workflow. Knowledge of safety protocols and equipment handling.
Focused on keeping operations running smoothly and employees on-task to produce high-quality work. Knowledgeable about inventory, project, and team management. Excellent communication and relationship-management skills.
Overview
14
14
years of professional experience
Work History
Retail Coordinator
Repco [ GPC }
Perth, WA
01.2025 - 07.2025
- Assisted in inventory management, ensuring accurate stock levels and timely replenishment.
- Coordinated merchandising efforts to enhance product visibility and customer engagement.
- Supported team in executing promotional campaigns, driving sales and customer interest.
- Maintained organized displays to align with company standards and attract customers.
- Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
- Boosted sales performance with effective merchandising strategies and visual displays.
- Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
- Educated staff on strategies for handling difficult customers and challenging situations.
Store Supervisor
Talley's Group
New Zealand
06.2022 - 10.2024
- Supervised daily store operations, ensuring compliance with company policies and procedures.
- Trained and mentored new staff on customer service standards and operational best practices.
- Managed inventory levels, coordinating stock replenishment to optimize product availability.
- Maintained high standards of store appearance by enforcing cleanliness guidelines, organizing merchandise displays, and scheduling routine maintenance tasks.
- Supervised associates by providing direction and instruction for stocking shelves, rotating stock, and receiving deliveries.
- Managed supply chain by ordering products from suppliers, negotiating prices and requiring on-time delivery.
- Operated forklifts and pallet jacks to efficiently transport materials within warehouse.
- Implemented safety protocols to minimize workplace accidents and ensure compliance with regulations.
- Operated equipment such as hand trucks, pallet jacks and forklifts on daily basis.
Trade Assistant
KnN Autos
New Zealand
01.2012 - 10.2024
- Assisted in sourcing and evaluating suppliers to maintain competitive pricing and quality standards.
- Coordinated inventory management to ensure optimal stock levels and timely order fulfillment.
- Coordinated scheduling and resource allocation to optimize project timelines and deliverables.
- Conducted quality control inspections, ensuring compliance with industry specifications and regulations.
- Purchased and oversaw inventory of supplies, tools and equipment.
- Maintained workshop activities in line with budget requirements.
- Enhanced customer satisfaction by consistently delivering quality workmanship and meeting deadlines.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
Security Officer
Talley's Group
New Zealand
03.2020 - 06.2022
- Monitored surveillance systems to detect and respond to security breaches.
- Conducted regular patrols to ensure safety of premises and personnel.
- Enforced access control procedures, verifying identification of visitors and employees.
- Collaborated with law enforcement during incidents, providing necessary information for investigations.
- Trained new security staff on protocols and emergency response procedures.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Checked and verified photo identification prior to granting facility access.
- Reported suspicious activities and persons to law enforcement.
Retail Sales Associate
Repco, Richmond Nelson
New Zealand
02.2018 - 01.2020
- Assisted customers with product selection, enhancing overall shopping experience.
- Managed inventory and restocked shelves to maintain organized displays.
- Operated point-of-sale systems, ensuring accurate transactions and customer satisfaction.
- Trained new staff on sales techniques and store policies to improve team efficiency.
- Developed promotional displays to increase product visibility and drive sales.
- Resolved customer inquiries and complaints, fostering positive relationships and loyalty.
- Collaborated with management to implement process improvements for operational efficiency.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
Education
No Degree - Work Health And Safety
Insight Training
Rockingham, WA04-2026
No Degree -
Kingswell College
New Zealand12-1990
Skills
- Inventory and sales coordination
- Staff training and development
- Cash handling expertise
- Creativity and innovation
- Merchandise auditing
- Willingness to learn
- Team collaboration
- Workshop organization
- Scheduling and planning
- Loading and unloading
- Warehouse safety
Timeline
Retail Coordinator
Repco [ GPC }
01.2025 - 07.2025
Store Supervisor
Talley's Group
06.2022 - 10.2024
Security Officer
Talley's Group
03.2020 - 06.2022
Retail Sales Associate
Repco, Richmond Nelson
02.2018 - 01.2020
Trade Assistant
KnN Autos
01.2012 - 10.2024
No Degree - Work Health And Safety
Insight Training
No Degree -
Kingswell College