Nina Barnard
Adelaide,Australia
Summary
I am a passionate, reliable, and adaptable person who genuinely loves learning. I thrive in dynamic environments and am known for my patience, compassion, and ability to build meaningful connections. I genuinely care about what I do, and I always go the extra mile, bringing a problem-solving mindset and a positive attitude to every challenge. I'm looking forward to contributing my skills and creativity in a role where I can grow and make a real impact.
Overview
6
6
years of professional experience
Work History
Customer Service Advisor
Mas National
Adelaide, Australia
02.2022 - Current
- Managed high-volume inbound and outbound calls for the IntoWork group and Workforce Australia
- Processed outstanding claims and generated CRM leads within strict deadlines
- Conducted sales calls promoting women in non-traditional trades
- Handled confidential information via email and online chat
- Assisted with NDIS and nursing support events
- Multitasked across systems: scheduling, document editing, data entry, and database updates
- Proficient in Microsoft Office Suite
Experienced All Rounder
Cafe Fellini
Adelaide, Australia
03.2021 - 09.2021
- Managed guest seating, took orders, and served tables.
- Processed cash transactions and collaborated with kitchen and bar teams
- Demonstrated product knowledge and upsold items
- Maintained cleanliness standards and resolved customer enquiries
- Multitasked during peak hours
Cafe Kitchen Hand
Elizabeth South Community Centre
Elizabeth South, Australia
02.2019 - 06.2019
- Maintained kitchen cleanliness and organisation
- Washed dishes, sanitised surfaces, and supported chefs in food prep
- Managed stock supplies and received deliveries
- Adapted quickly to additional tasks as needed
Education
Certificate III - Business
The Institute of Training and Further Education
01.2023
Skills
- Customer service
- Conflict resolution
- Attention to detail
- Working under pressure
- Team collaboration
- Multitasking
- Fast learner
- Sales techniques
References
Available upon request
Timeline
Customer Service Advisor
Mas National
02.2022 - Current
Experienced All Rounder
Cafe Fellini
03.2021 - 09.2021
Cafe Kitchen Hand
Elizabeth South Community Centre
02.2019 - 06.2019
Certificate III - Business
The Institute of Training and Further Education
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