NINA FRAGA
Wilson,WA
Summary
An enthusiastic and driven Psychology and Human Resource Management student passionate about the field of HR. Seeking to up-skill and gain experience in relevant work with a dynamic team to acquire hands-on experience and knowledge.
Overview
6
6
years of professional experience
Work History
Chiropractic assistant
Gorilla Chiropractic
12.2021 - Current
- General administrative duties
- Overseeing patient bookings and schedules
- Accurate data entry of patient information
- Attending to phone calls, emails, and patient/public queries
- Practice patient confidentiality.
Ward Clerk
Fiona Stanley Hospital HIMS
03.2020 - Current
- Supported administrative and healthcare staff, providing order fulfillment and inventory management services to ease operations
- Attend visitor and phone call queries appropriately directing, informing and responding
- Provided patient information to facilitate timely admissions and discharges
- Attend to mails, emails, photocopying and Righfax services
- Prepare, maintain and archive medical records
- Practice patient confidentiality
- Entered current information into records system and printed documents for appointments, files and patient use.
Ward Clerk
Fiona Stanley Hospital
03.2020 - Current
- Supported administrative and healthcare staff, providing order fulfillment and inventory management services to ease operations
- Attend visitor and phone call queries appropriately directing, informing and responding
- Provided patient information to facilitate timely admissions and discharges
- Attend to mails, emails, photocopying and Righfax services
- Prepare, maintain and archive medical records
- Practice patient confidentiality
- Entered current information into records system and printed documents for appointments, files and patient use.
Sales Associate
Vodafone
03.2019 - 03.2020
- Retained product, service and company policy knowledge to serve as resource for both co-workers and customers
- Meeting KPI's assigned by management
- Ability to problem solve in a timely manner
- Development of strong interpersonal connections with customers
- Strong customer service skills.
Sales Associate
Lovisa
12.2018 - 03.2019
- Accurate cash and financial transaction management
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices
- Customer service
- Accurate cash handling.
Sales Assistant
Chemist Warehouse
01.2018 - 11.2018
- Used product knowledge to assist customers and suggest products
- Quick adaptation to a wide range of products
- Received and processed product returns
- Fostered relationships with customers to expand customer base and increase retention.
Education
Bachelor of Psychology & Human Resource Management -
Curtin University
Bentley, WA2026
High School Diploma -
Ursula Frayne Catholic College
11.2018
Skills
- Data Entry Efficiency
- Strong verbal and written communication
- Administrative Support
- Organisational skills
- Records Maintenance
- Clerical Functions
References
Upon request
Timeline
Chiropractic assistant
Gorilla Chiropractic
12.2021 - Current
Ward Clerk
Fiona Stanley Hospital HIMS
03.2020 - Current
Ward Clerk
Fiona Stanley Hospital
03.2020 - Current
Sales Associate
Vodafone
03.2019 - 03.2020
Sales Associate
Lovisa
12.2018 - 03.2019
Sales Assistant
Chemist Warehouse
01.2018 - 11.2018
Bachelor of Psychology & Human Resource Management -
Curtin University
High School Diploma -
Ursula Frayne Catholic College
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