Summary
Overview
Work History
Education
Skills
References
Timeline
Hi, I’m

NINA-HASLIA HASRIN

Southern River,Western Australia

Summary

Dynamic and organized store management professional with extensive retail sales experience. Leveraged strong interpersonal and leadership skills to successfully train, develop and motivate teams. Proven track record of successfully driving sales and achieving goals. Experienced in developing and managing customer relationships to ensure customer loyalty and satisfaction.

Overview

5
years of professional experience

Work History

Yd. Australia

Assistant Store Manager
11.2021 - Current

Job overview

  • Coached employees on customer service and selling techniques
  • Assisted customers with product selection, pricing, payment options and returns and exchanges
  • Managed all customer inquiries and complaints in a professional and timely manner
  • Demonstrated ability to manage and motivate staff to achieve sales targets
  • Communicated performance issues to develop performance improvement plans
  • Utilized data to identify sales opportunities and maximize profits
  • Conducted regular audits of store layouts, fixtures, mannequins and other visual merchandising.

Yd. Australia

Store Manager
12.2023 - 01.2024

Job overview

  • Provided leadership and motivation to team members to increase productivity and efficiency within the store
  • Trained staff on proper cash handling procedures including daily deposits, credit card payments, and end-of-day reconciliation of register funds
  • Coordinated employee schedules/ weekly rosters according to availability and made staffing adjustments to cover shifts
  • Conducted regular performance reviews with staff to ensure job expectations were met or exceeded
  • Set daily/ weekly sales targets and budgets for team leads and employees to follow
  • Conducted weekly operations to maintain store standards, inventory stock levels and store layouts based on best sellers report.

UNIQLO

Retail Assistant
06.2019 - 06.2021

Job overview

  • Operated cash registers to process customer transactions
  • Approaching customers in needing of assistance within the working area
  • Working in a fast paced environment, including store room back filling and replenishment on store floor
  • Organizing the store for clean and tidy presentation for customers
  • Arranged and display merchandise to promote sales.

Kmart

Retail Assistant

Job overview

  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.

Islander Maintenance Service

Trade Assistant

Job overview

  • Assisted supervisor with various daily tasks which improved productivity and resulted in better efficiency.
  • Helped to install systems, components and construction materials into new and remodeled buildings.

Education

Murdoch University

Bachelor of Education in Physical Education

Curtin University

Bachelors, Fine Arts

Skills

  • Leadership qualities
  • Excellent customer service
  • Persuasive speaking skills
  • Strong work ethics
  • Planning and organising efficiently
  • Building relationships with clients

References

Jaclyn Rodrigues

Store Manager, Yd Australia

0447 111 165


Elijah Boulton

Store Manager, COACH

0499 996 599

 

Timeline

Store Manager

Yd. Australia
12.2023 - 01.2024

Assistant Store Manager

Yd. Australia
11.2021 - Current

Retail Assistant

UNIQLO
06.2019 - 06.2021

Retail Assistant

Kmart

Trade Assistant

Islander Maintenance Service

Murdoch University

Bachelor of Education in Physical Education

Curtin University

Bachelors, Fine Arts

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