I am a university student, looking for a casual/part time job, to increase life experience and skills. I am very well experienced in the customer service field and can keep calm and collected during fast paced and stressful experiences. I am a quick learner and a very hard working person.
Overview
6
6
years of professional experience
Work History
Netball Umpiring
Wembley
Wembley, WA
01.2019 - 12.2019
Being assertive and confident in decisions I make in calls
Having the responsibility of all players safety on and off court
Fair and equal umpiring, with no biases
The ability to be able for quick action and decision making in a small amount of time
Customer Service and Kitchen Hand
KFC
Subiaco, WA
07.2019 - 02.2023
Operated cash register for cash, check and credit card transactions with excellent accuracy levels
Handling and preparation of food, in a safe and clean manner
Resolved concerns with products or services to help with increasing sales
Wiped counters and sanitized equipment to maintain clean food prep and dining areas
Performed food preparation responsibilities to meet franchise standards for quantities, speed and packaging
Ability to be able to work in a fast paced and stressful environment
training of new employees with patience and responsibility
Volunteer
Good Sammy
Subiaco
04.2020 - 12.2020
Cleaning and tidying of clothes and objects
Coordinating and organising clothing and household items
Hanging of clothes and sorting into groups
Worked in team environment to maintain high levels of productivity
Boba Barista
Utopia
Wembley
09.2021 - Current
Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores
Maintained supply levels in counter and customer areas to meet typical demands
Pleasantly interacted with customers during hectic periods to promote fun, positive environment
Controlled line and crowd with quick, efficient service.
Memorized recipes for specialty coffee beverages and seasonal offerings
Sanitized equipment and wiped down counters and tables to prevent spread of germs
Elevated customer loyalty by using strong communication abilities to resolve customer problems
Multiple tasking to ensure everything is done quickly and efficently
Dental Assistant
Dr Chris Chang and Dr Zuzia Zykus Dental Surgery
Perth, WA
01.2024 - Current
Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
Sterilized rooms and prepped equipment and instruments for different procedures daily.
Prepared patient x-rays and images for dentist review.
Explained treatment procedures and instructed patients on home care guidelines.
Prepared instruments and equipment for use in dental procedures, ensuring their availability when needed.
Maintained a clean and sterile work environment to prevent cross-contamination and infection.
Assisted dentists by passing instruments, suctioning intraoral fluids, adding water, and mixing materials for fillings and impressions.