Nina Mo
Wembley,WA
Summary
I am a university student, looking for a casual/part time job, to increase life experience and skills. I am very well experienced in the customer service field and can keep calm and collected during fast paced and stressful experiences. I am a quick learner and a very hard working person.
Overview
6
6
years of professional experience
Work History
Netball Umpiring
Wembley
Wembley, WA
01.2019 - 12.2019
- Being assertive and confident in decisions I make in calls
- Having the responsibility of all players safety on and off court
- Fair and equal umpiring, with no biases
- The ability to be able for quick action and decision making in a small amount of time
Customer Service and Kitchen Hand
KFC
Subiaco, WA
07.2019 - 02.2023
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels
- Handling and preparation of food, in a safe and clean manner
- Resolved concerns with products or services to help with increasing sales
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas
- Performed food preparation responsibilities to meet franchise standards for quantities, speed and packaging
- Ability to be able to work in a fast paced and stressful environment
- training of new employees with patience and responsibility
Volunteer
Good Sammy
Subiaco
04.2020 - 12.2020
- Cleaning and tidying of clothes and objects
- Coordinating and organising clothing and household items
- Hanging of clothes and sorting into groups
- Worked in team environment to maintain high levels of productivity
Boba Barista
Utopia
Wembley
09.2021 - Current
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores
- Maintained supply levels in counter and customer areas to meet typical demands
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment
- Controlled line and crowd with quick, efficient service.
- Memorized recipes for specialty coffee beverages and seasonal offerings
- Sanitized equipment and wiped down counters and tables to prevent spread of germs
- Elevated customer loyalty by using strong communication abilities to resolve customer problems
- Multiple tasking to ensure everything is done quickly and efficently
Dental Assistant
Dr Chris Chang and Dr Zuzia Zykus Dental Surgery
Perth, WA
01.2024 - Current
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Sterilized rooms and prepped equipment and instruments for different procedures daily.
- Prepared patient x-rays and images for dentist review.
- Explained treatment procedures and instructed patients on home care guidelines.
- Prepared instruments and equipment for use in dental procedures, ensuring their availability when needed.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Assisted dentists by passing instruments, suctioning intraoral fluids, adding water, and mixing materials for fillings and impressions.
Education
Churchlands Senior High School
Churchlands, WA11.2022
Bachelor of Pyschology - Psychology
Curtin University
Bentley, WA11.2026
Skills
- Order Taking
- Food Preparation
- Customer Service
- Fast Learner
- Hardworking
- Organised
- Dependable
- Time Management
Timeline
Dental Assistant
Dr Chris Chang and Dr Zuzia Zykus Dental Surgery
01.2024 - Current
Boba Barista
Utopia
09.2021 - Current
Volunteer
Good Sammy
04.2020 - 12.2020
Customer Service and Kitchen Hand
KFC
07.2019 - 02.2023
Netball Umpiring
Wembley
01.2019 - 12.2019
Churchlands Senior High School
Bachelor of Pyschology - Psychology
Curtin University