Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
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Nina Panayotov

Melbourne,VIC

Summary

I am a highly-motivated, enthusiastic employee with a love for people, creativity and a passion for taking on new challenges. My strong work ethic, excellent interpersonal skills and ability to communicate effectively all come together make me both engaging and reliable.

Overview

8
8
years of professional experience

Work History

Featured Extra

Neighbours
Melbourne, VIC
02.2023 - Current
  • Attended small group meetings and dress rehearsals ahead of final shows.
  • Learned about characters in scripts and relationships to each other to develop role interpretations.
  • Communicated characters or situations to audience through speech, body language and movement.
  • Worked long hours on set as required by production schedule.
  • Impersonated mannerisms and voices of others and contorted face to amuse audiences.
  • Performed background acting on camera.
  • Studied and memorized scripts to learn lines and cues.
  • Performed humorous and serious interpretations of emotions, actions and situations with body movements and facial expressions.
  • Responded quickly and efficiently when called upon by assistant directors.

Content Writer

Must Do Brisbane
Brisbane, QLD (Remote)
11.2019 - Current
  • Created content for websites, blogs and social media accounts to increase visibility and engagement.
  • Prepared and formatted work for publication and submitted to printers or publishers.
  • Reviewed competitor websites periodically to stay abreast of industry trends and developments.
  • Updated existing content regularly to ensure accuracy of information presented online.
  • Varied tone and verbiage in messages based on product and customer persona.

Temporary Administrative Assistant

Nando's HQ
Melbourne, VIC
08.2022 - 12.2022
  • Updated contact lists regularly when changes occur in employee status or contact information.
  • Responded effectively to sensitive inquiries or complaints.
  • Answered questions from customers regarding products and services offered by the company.
  • Directed customer communication to appropriate department personnel.
  • Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
  • Assisted with customer requests and answered questions to improve satisfaction.

Waitress

Babylonia
Melbourne, VIC
10.2021 - 07.2022
  • Demonstrated knowledge of wine selection, pairings, vintages.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Greeted guests and answered questions about menu items.
  • Served alcoholic beverages responsibly in accordance with state laws.
  • Bussed tables as needed during peak hours.
  • Provided excellent customer service by addressing any complaints or concerns promptly.
  • Responded to ad hoc cleaning duties at end of shift.
  • Maintained a clean work station by restocking supplies, wiping down counters.
  • Trained new employees to perform duties.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

Restaurant Hostess

400 Gradi
Melbourne, VIC
03.2021 - 08.2021
  • Resolved customer service and food-related issues to maintain guest satisfaction.
  • Provided menus and answered questions about menu items and specials.
  • Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
  • Inspected restrooms and dining and serving areas to foster cleanliness and proper setup.
  • Communicated with servers about new tables, changes in food availability and customer comments.
  • Maintained contact with kitchen and serving staff to properly handle dining details and address concerns.
  • Greeted guests and sat customers at tables or in waiting areas.
  • Answered telephone to provide dining information and take reservations.
  • Informed patrons of establishment specials and promotions.
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
  • Monitored dining room activity to ensure all guests were receiving optimal service.
  • Provided assistance to servers as needed including refilling beverages and clearing plates from tables.
  • Assisted staff by serving food and beverages or bussing tables.
  • Distributed menus to guests, led to tables and gave initial information about service staff or specials.
  • Accommodated guests with children and special needs to promote comfortable dining experience.
  • Accepted payments from guests for dine-in and take-out foods.

Waitress

Gnocchi Gnocchi Brothers
Paddington , QLD
06.2017 - 02.2019
  • Demonstrated knowledge of wine selection, pairings, vintages.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Greeted guests and answered questions about menu items.
  • Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
  • Served alcoholic beverages responsibly in accordance with state laws.
  • Bussed tables as needed during peak hours.
  • Presented menus to patrons to answer questions about menu items and make recommendations.
  • Organized take-out orders efficiently according to customer requests.
  • Took orders from patrons accurately and efficiently.
  • Performed basic math calculations when computing bills for customers' meals.
  • Maintained a clean work station by restocking supplies, wiping down counters.
  • Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
  • Suggested additional items to customers based on their preferences and needs.
  • Responded to ad hoc cleaning duties at end of shift.

Shop Assistant

Rosalie Gourmet Market
Rosalie, QLD
03.2016 - 07.2018
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Greeted customers to determine wants or needs.
  • Processed online orders accurately and timely for delivery or pickup in-store.
  • Maintained accurate inventory levels through regular stock checks.
  • Computed purchases and received and processed cash or credit payment.
  • Organized merchandise on display racks according to established guidelines.
  • Helped shop personnel complete assignments.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Answered phone inquiries regarding store hours, product availability, pricing.

Education

Bachelor of Arts - Creative Writing

University of Melbourne
Melbourne
06-2024

High School Diploma -

Brisbane Girls Grammar School
Brisbane
11-2019

Skills

  • Creative Writing
  • Office Administration
  • Proposal Writing
  • Report Writing
  • Content Creation
  • Customer Service
  • Team Collaboration
  • Creative
  • Exceptional Communicator
  • Enthusiastic
  • Adaptable

Affiliations

I love to paint, write poetry and produce electronic music/DJ in my spare time - creativity is super important to me! I am signed with the modelling agency EDGE models and have also started taking acting classes recently. Other than that, I love to do pilates, yoga, and spend time in nature.

References

References available upon request.

Timeline

Featured Extra

Neighbours
02.2023 - Current

Temporary Administrative Assistant

Nando's HQ
08.2022 - 12.2022

Waitress

Babylonia
10.2021 - 07.2022

Restaurant Hostess

400 Gradi
03.2021 - 08.2021

Content Writer

Must Do Brisbane
11.2019 - Current

Waitress

Gnocchi Gnocchi Brothers
06.2017 - 02.2019

Shop Assistant

Rosalie Gourmet Market
03.2016 - 07.2018

Bachelor of Arts - Creative Writing

University of Melbourne

High School Diploma -

Brisbane Girls Grammar School

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