Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Nina Smedley

Thornton,NSW

Summary

I am seeking to secure a permanent career opportunity to fully utilize and expand my training and skills while making a significant contribution to the success of the company. I am a responsible, reliable, practical, hardworking person and am extremely passionate about the work that I do. Always happy and ready to work. Through my variety of employment experience , I have 6 years in customer service and have learnt a range of service skills including communication, patience, adaptability, how to problem solve with a people first attitude and how to work in a team as well as independently.

Overview

8
8
years of professional experience

Work History

Retail Sales Advisor

H&M Hennes & Mauritz
07.2022 - Current
  • I am a Full-time sales assistant and with my time at H&M i have learnt many parts of the retail industry such as:
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Helped customers complete purchases, locate items, and join reward programs. I am a loyalty ambassador for our stores membership program.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Answered questions about store policies and addressed customer concerns.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Visual merchandising and design experience.
  • Unpacking and packing our stock delivery weekly.

Retail team member

Glue Store
11.2021 - 07.2022
  • While working at Glue i gained skills in helping and assisting customers to find what they need and more, a significant knowledge of the stock room and products, store recovery and keeping up with store cleanliness and look standards
  • I constantly exceed my sales targets, cash handling and POS system, trusted with opening and closing the store as well as some team leading experience.
  • I have experience in picking and packing as i would pack click and collects for our store and large store transfers.

waitress

Rashays casual dining
04.2018 - 11.2021
  • Over the years i was here i was shown and learnt quickly how fast paced customer service can be. i attained my skills such as serving and attending to customers every need, cash handling and POS cashier experience, cleaning, and great attention to detail, high experience multitasking and working in a fast-paced team environment with some team leading experience.

Cleaner

JIMS MOWING THORNTON
08.2015 - 12.2019
  • Experienced cleaner
  • Weekly cleans and keep up of office buildings including carpeted workspaces bathrooms and kitchens

Customer service team member

KFC
11.2017 - 04.2018
  • High level customer service skills, cash handling and POS cashier training, working in a faced passed environment when packing food and serving customers, cleaning and keeping up store standards.

Education

Diploma in Dance And Elite Performance -

National College of Dance
New Lambton, NSW
12.2021

Certificate IV in Dance -

National College of Dance
New Lambton, NSW
12.2020

Certificate III in Dance -

National College of Dance
New Lambton, NSW
12.2019

Year 10 Certificate -

Cairns School of Distance Education
Manunda, QLD
12.2019

Years 6-9 -

Hunter School of Performing Arts
Broadmeadow, NSW
12.2018

Skills

  • Picking and packing experience
  • High Level Customer service experience
  • Cashier and POS system experience
  • Team leading experience
  • Enthusiastic team player
  • Social media and computer knowledge
  • Fashion knowledge and excellent eye for detail
  • Dependable and reliable
  • Extremely passionate and dedicated
  • Fast leaner
  • Quick thinking and problem solving
  • Always willing and up for anything

Accomplishments

  • Monday: all day Tuesday: all day Wednesday: all day Thursday: all day Friday: all day Saturday: all day Sunday: all day

Timeline

Retail Sales Advisor

H&M Hennes & Mauritz
07.2022 - Current

Retail team member

Glue Store
11.2021 - 07.2022

waitress

Rashays casual dining
04.2018 - 11.2021

Customer service team member

KFC
11.2017 - 04.2018

Cleaner

JIMS MOWING THORNTON
08.2015 - 12.2019

Diploma in Dance And Elite Performance -

National College of Dance

Certificate IV in Dance -

National College of Dance

Certificate III in Dance -

National College of Dance

Year 10 Certificate -

Cairns School of Distance Education

Years 6-9 -

Hunter School of Performing Arts

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Nina Smedley