Nina Agatha Smith
Milton
Summary
Committed Personal Care Assistant skilled in supervising and assisting clients with meal preparation and daily activities to promote independence. Caring and compassionate with proven history of positive client feedback. Skilled Care Provider assisting elderly, convalescents, or persons with disabilities with daily living activities in-home or within care facility. Keep house by making beds, doing laundry, washing dishes and preparing meals. Advise families and healthcare team regarding health concerns, nutrition, cleanliness and household activities.
Overview
11
11
years of professional experience
Work History
Personal Care Assistant
Anthem Care
08.2019 - Current
- Built strong relationships with residents to deliver emotional support and companionship.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Assisted residents with daily living needs to maintain self-esteem and general wellness.
- Engaged residents in meaningful conversation, socialization, and activity while providing personal care assistance.
Kitchen Staff Member
Bowral House
12.2016 - 10.2018
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Customer Service Cashier
Golden Banana
11.2015 - 12.2016
- Resolved customer complaints and maintained clean and tidy checkout area.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Met customer service goals and exceeded customer expectations.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
Clerk
Tagumpay Consulting & Services PTY LTD
08.2012 - 11.2014
- Interacted with customers by phone, email, or in-person to provide information.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
Education
Bachelor of Nursing -
Western Sydney University
Sydney, NSW2025
Certificate III - Health Services Assistance
Tafe NSW
Moss Vale, NSW12.2022
Bachelor of Accounting - Accounting
Universal Business School Sydney
Sydney, NSW12.2016
Skills
- Compassionate Patient Care
- Clear Communication
- Sound Judgement
- Relationship Building
- Team Collaboration
- Critical Thinking
- Adaptable Under Pressure
- Service Documentation
References
Matina Dangol, HR Assistant
Anthem Care - 0477 008 536
Rhoda Tagaza, RN
Anthem Care, 0426 891 978
Timeline
Personal Care Assistant
Anthem Care
08.2019 - Current
Kitchen Staff Member
Bowral House
12.2016 - 10.2018
Customer Service Cashier
Golden Banana
11.2015 - 12.2016
Clerk
Tagumpay Consulting & Services PTY LTD
08.2012 - 11.2014
Bachelor of Nursing -
Western Sydney University
Certificate III - Health Services Assistance
Tafe NSW
Bachelor of Accounting - Accounting
Universal Business School Sydney
Similar Profiles
Isabel RodriguezIsabel Rodriguez
Medical assistant/Screener/Front Desk Assistant at Anthem- Care More HealthMedical assistant/Screener/Front Desk Assistant at Anthem- Care More Health
Elizabeth NinoElizabeth Nino
Home Health Aide at Plus Positive CareHome Health Aide at Plus Positive Care
Florian TangarorangFlorian Tangarorang
Caregiver at Anthem Memory CareCaregiver at Anthem Memory Care