Nina Dietrich
Killarney Heights,NSW
Summary
Developed strong interpersonal and communication skills in busy, fast-paced and customer-focused environment. Excel in creating positive guest experiences and managing multiple tasks efficiently.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Front of House Team Member
Betty's Burgers
06.2023 - Current
- Processed payments for orders, handled fryer, dish, made soft drinks, milkshakes, ice-creams
- Delivered responsible service of alcohol (RSA) to customers in accordance with licensing laws.
- Resolved guest complaints or concerns professionally and efficiently to ensure customer satisfaction.
- Collaborated with other team members to maintain a clean, organized, and welcoming environment.
- Coordinated with kitchen staff to ensure timely delivery of food orders, minimizing wait times for guests.
Education
Bachelor of Advanced Science - Science
University of Sydney
Camperdown, NSW06-2028
Skills
- Point of sale systems
- Safe food handling
- Greeting guests
- Order taking
- Team collaboration
- Meal preparation
- Special requests handling
- Stock and table management
- Multitasking
- Responsible service of alcohol
Certification
National barista certificate III, CBD college (03/23)
Units from certificate:
- SITXFSA001 - Use hygienic practices for food safety
- SITHFAB005 - Prepare and serve espresso coffee
Responsible Service of Alcohol (RSA), RSA express Pty Ltd (01/2025)
Languages
English
Native or Bilingual
French
Professional Working
German
Elementary
Personal Information
Age: 18 years
Date of Birth: 10/05/06
Workinghours
Semester break:
- Monday-Sunday - 8am-midnight
Uni:
- Weekdays - dependent on timetable
- Weekends - 8am-midnight
Timeline
Front of House Team Member
Betty's Burgers
06.2023 - Current
Bachelor of Advanced Science - Science
University of Sydney
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