An action-orientated individual with an impeccable attention to detail with a strong passion for photography and fitness. Dedicated to satisfying the expectation of customers and the business.
Overview
3
3
years of professional experience
Work History
Barista
Tribe Coffee Co
07.2023 - Current
Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Monitored supply levels at counter and maintained customer areas to meet typical demands.
Maintained accurate inventory counts to meet customer demands and sustain operations.
Picker Packer
Action Workforce
06.2023 - 07.2023
Pulled orders quickly to maintain demanding productivity goals.
Printed labels, packaged boxes, and loaded into outbound containers.
Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
Scanned packages and boxes and moved to loading dock for shipment.
Barista
Collab Coffee Co
02.2023 - 06.2023
Memorized recipes for specialty coffee beverages and seasonal offerings.
Learned special recipe items and seasonal offerings to best meet customer needs.
Elevated customer loyalty by using strong communication abilities to resolve customer problems.
Universal Customer Service Agent
FedEx
02.2022 - 02.2023
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Clarified customer issues and determined root cause of problems to resolve service complaints.
Delivered exceptional results regarding domestic and international consignments, and prioritising customer satisfaction with positive results.
Barista
To Die For - Espresso Bar & Clothing
01.2021 - 02.2022
Planned routine upkeep of barista equipment and facilities for safe and efficient operations.
Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
Maintained accurate inventory counts to meet customer demands and sustain operations.
Promoted additional items with beverages, increasing store sales.
Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
Night Shift Filler
Woolworths Group
11.2020 - 11.2021
Stocked shelves, racks and cases with new or transferred merchandise.
Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
Moved pallets to and from trucks and around the back area with pallet jacks to stay on top of demanding schedules.
Greeted customers and directed to requested products.
Education
Nursing
TAFE
South Brisbane
11.2019
High School Diploma -
Padua College
2016
Skills
Critical thinking
Problem solving
Attention to Detail
Customer interaction
Customer Data Confidentiality
Customer Account Management
Time management
Timeline
Barista
Tribe Coffee Co
07.2023 - Current
Picker Packer
Action Workforce
06.2023 - 07.2023
Barista
Collab Coffee Co
02.2023 - 06.2023
Universal Customer Service Agent
FedEx
02.2022 - 02.2023
Barista
To Die For - Espresso Bar & Clothing
01.2021 - 02.2022
Night Shift Filler
Woolworths Group
11.2020 - 11.2021
Nursing
TAFE
High School Diploma -
Padua College
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