Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nino Laciste

Brisbane,QLD

Summary

An action-orientated individual with an impeccable attention to detail with a strong passion for photography and fitness. Dedicated to satisfying the expectation of customers and the business.

Overview

3
3
years of professional experience

Work History

Barista

Tribe Coffee Co
07.2023 - Current
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Monitored supply levels at counter and maintained customer areas to meet typical demands.
  • Maintained accurate inventory counts to meet customer demands and sustain operations.

Picker Packer

Action Workforce
06.2023 - 07.2023
  • Pulled orders quickly to maintain demanding productivity goals.
  • Printed labels, packaged boxes, and loaded into outbound containers.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Scanned packages and boxes and moved to loading dock for shipment.

Barista

Collab Coffee Co
02.2023 - 06.2023
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Learned special recipe items and seasonal offerings to best meet customer needs.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.

Universal Customer Service Agent

FedEx
02.2022 - 02.2023
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Clarified customer issues and determined root cause of problems to resolve service complaints.
  • Delivered exceptional results regarding domestic and international consignments, and prioritising customer satisfaction with positive results.

Barista

To Die For - Espresso Bar & Clothing
01.2021 - 02.2022
  • Planned routine upkeep of barista equipment and facilities for safe and efficient operations.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Maintained accurate inventory counts to meet customer demands and sustain operations.
  • Promoted additional items with beverages, increasing store sales.
  • Learned every menu item's preparation and numerous off-label drinks to meet customer needs.

Night Shift Filler

Woolworths Group
11.2020 - 11.2021
  • Stocked shelves, racks and cases with new or transferred merchandise.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Moved pallets to and from trucks and around the back area with pallet jacks to stay on top of demanding schedules.
  • Greeted customers and directed to requested products.

Education

Nursing

TAFE
South Brisbane
11.2019

High School Diploma -

Padua College
2016

Skills

  • Critical thinking
  • Problem solving
  • Attention to Detail
  • Customer interaction
  • Customer Data Confidentiality
  • Customer Account Management
  • Time management

Timeline

Barista

Tribe Coffee Co
07.2023 - Current

Picker Packer

Action Workforce
06.2023 - 07.2023

Barista

Collab Coffee Co
02.2023 - 06.2023

Universal Customer Service Agent

FedEx
02.2022 - 02.2023

Barista

To Die For - Espresso Bar & Clothing
01.2021 - 02.2022

Night Shift Filler

Woolworths Group
11.2020 - 11.2021

Nursing

TAFE

High School Diploma -

Padua College
Nino Laciste