Nino Laciste
Brisbane,QLD
Summary
An action-orientated individual with an impeccable attention to detail with a strong passion for photography and fitness. Dedicated to satisfying the expectation of customers and the business.
Overview
3
3
years of professional experience
Work History
Barista
Tribe Coffee Co
07.2023 - Current
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Monitored supply levels at counter and maintained customer areas to meet typical demands.
- Maintained accurate inventory counts to meet customer demands and sustain operations.
Picker Packer
Action Workforce
06.2023 - 07.2023
- Pulled orders quickly to maintain demanding productivity goals.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Scanned packages and boxes and moved to loading dock for shipment.
Barista
Collab Coffee Co
02.2023 - 06.2023
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Learned special recipe items and seasonal offerings to best meet customer needs.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
Universal Customer Service Agent
FedEx
02.2022 - 02.2023
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Clarified customer issues and determined root cause of problems to resolve service complaints.
- Delivered exceptional results regarding domestic and international consignments, and prioritising customer satisfaction with positive results.
Barista
To Die For - Espresso Bar & Clothing
01.2021 - 02.2022
- Planned routine upkeep of barista equipment and facilities for safe and efficient operations.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Maintained accurate inventory counts to meet customer demands and sustain operations.
- Promoted additional items with beverages, increasing store sales.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
Night Shift Filler
Woolworths Group
11.2020 - 11.2021
- Stocked shelves, racks and cases with new or transferred merchandise.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Moved pallets to and from trucks and around the back area with pallet jacks to stay on top of demanding schedules.
- Greeted customers and directed to requested products.
Education
Nursing
TAFE
South Brisbane11.2019
High School Diploma -
Padua College
2016
Skills
- Critical thinking
- Problem solving
- Attention to Detail
- Customer interaction
- Customer Data Confidentiality
- Customer Account Management
- Time management
Timeline
Barista
Tribe Coffee Co
07.2023 - Current
Picker Packer
Action Workforce
06.2023 - 07.2023
Barista
Collab Coffee Co
02.2023 - 06.2023
Universal Customer Service Agent
FedEx
02.2022 - 02.2023
Barista
To Die For - Espresso Bar & Clothing
01.2021 - 02.2022
Night Shift Filler
Woolworths Group
11.2020 - 11.2021
Nursing
TAFE
High School Diploma -
Padua College
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