Ninon Guedria
Alexandra Headland,QLD
Summary
Reliable person takes pride in delivering efficient and high-quality operations. Excellent communicator works effectively with owners and team members. Quick and eager learner willing to take on additional tasks when required.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Head Hostess/Waitress
Luna Lu
04.2024 - 09.2024
- Greeted guests upon arrival and escorted them to their tables.
- Assisted with seating arrangements for large groups and special occasions.
- Operated cash registers to accept payments for food and beverages.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Waitress Supervisor
Delizioso
10.2022 - 03.2024
- Managed table turnover rate effectively allowing for more guests served per shift.
- Ensured timely delivery of food orders by closely monitoring kitchen processes and collaborating with chefs to resolve any issues efficiently.
- Assisted in hiring and training new waitstaff, ensuring excellent service levels were maintained at all times.
- Enhanced customer satisfaction by efficiently managing waitstaff schedules and ensuring optimal coverage during peak hours.
Receptionist
Plaza Hotel Capitole Toulouse
03.2022 - 10.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
Cook's Assistant
La Mie Câline
10.2020 - 03.2021
- Worked with chef to prepare daily food specials and other supplies.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Worked on salads, desserts and meat preparation to increase kitchen speed.
Education
Bachelor Of Law - Law And Politic Science
Institut Catholique De Toulouse
Toulouse, France05.2022
Skills
- Task Delegation
- Complaint Handling
- Order Accuracy
- Customer Service
- Order Taking
- Conflict Resolution
- Safe Food Handling
- Dining area maintenance
- Guest Relations
- Exceptional communication
- High-volume dining
- Wine service
- Staff Management
- Greeting and Seating Guests
- Team Collaboration
- Reservations Coordination
- Recruitment
Certification
ENGLISH - Full Professional
FRENCH - Native
SPANISH - Elementary
Timeline
Head Hostess/Waitress
Luna Lu
04.2024 - 09.2024
Waitress Supervisor
Delizioso
10.2022 - 03.2024
Receptionist
Plaza Hotel Capitole Toulouse
03.2022 - 10.2022
Cook's Assistant
La Mie Câline
10.2020 - 03.2021
Bachelor Of Law - Law And Politic Science
Institut Catholique De Toulouse