NINOS DANKHA
Sydney,NSW
Summary
I am a highly enthusiastic and motivated individual; I am well known for my organisation and excellent team coordination skills. I work well in team, but I am also self-motivated to work independently. I am enthusiastic about advancing my knowledge and skills and I'm eager to improve with any given role or task. I believe I can be an asset should I be given the opportunity to work for your company.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Beyond Solar
07.2023 - 04.2024
- Improved sales revenue with effective communication of product features, benefits, and promotions.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Built strong relationships with clients through attentive service, leading to repeat business and referrals.
- Streamlined call center processes for improved efficiency and reduced wait times.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Logistics Officer
Quick Removals
01.2022 - 03.2023
- Streamlined order fulfillment processes to increase customer satisfaction and minimize order processing timeframes.
- Established strong relationships with suppliers and carriers, fostering collaboration for improved service levels and cost reductions.
- Ensured compliance with industry regulations by monitoring relevant laws and guidelines, minimizing legal risks associated with international trade practices or hazardous material handling procedures.
- Provided support to commander and executive staff members.
Voice Picker
Woolworths
02.2021 - 11.2021
- Enhanced picking accuracy by implementing voice-directed technology in the warehouse.
- Reduced order processing time with efficient voice picking techniques and equipment.
- Maintained a clean and organized work environment, promoting safety and efficiency in the warehouse.
- Collaborated with team members to improve overall warehouse operations and productivity.
Education
High School Diploma -
St Narsai Assyrian Christian College
Sydney 11.2020
Skills
- Great Customer Service Skills
- Can deal with confidential matter
- Team Development
- Microsoft Office Suite
- Can Do Attitude
- Can work under pressure
- Scheduling
- Trilingual
- Data Entry
- Account updating
- Client Relations
Volunteer Youth Work
2019 - Current
Community Engagement - Organizing events and activities that foster a sense of community and belonging among youth members.
Leadership Development - Equipping youth with leadership skills through mentorship, training, and opportunities to lead within the church.
Skill Development - Offering workshops and training sessions that equip youth with practical skills such as leadership, communication, and teamwork.
Timeline
Customer Service Representative
Beyond Solar
07.2023 - 04.2024
Logistics Officer
Quick Removals
01.2022 - 03.2023
Voice Picker
Woolworths
02.2021 - 11.2021
High School Diploma -
St Narsai Assyrian Christian College
Similar Profiles
SIDNEY CHAVEZSIDNEY CHAVEZ
Door Sales Representative at Solar, Always Sunny SolarDoor Sales Representative at Solar, Always Sunny Solar
Pascal TirtiauxPascal Tirtiaux
EU Business Development Director at FIRST SOLAR, US Solar PV Modules ManufacturerEU Business Development Director at FIRST SOLAR, US Solar PV Modules Manufacturer
Tanvir Singh MalhotraTanvir Singh Malhotra
Administrative Coordinator – Solar Operations at Begum Solar (formerly Red Solar)Administrative Coordinator – Solar Operations at Begum Solar (formerly Red Solar)
Holly MerryfullHolly Merryfull
Receptionist at MD ImagingReceptionist at MD Imaging
Adrian Gregory AbrahamsonAdrian Gregory Abrahamson
Kitchen Hand at Ayam Penyet RiaKitchen Hand at Ayam Penyet Ria