Dynamic and results-oriented professional with proven expertise in customer service and food preparation, honed at Chum Chums Restaurant and Legoland Discovery Center. Excelled in inventory management and team collaboration, significantly enhancing dining experiences and operational efficiency. Skilled in addressing and resolving customer complaints, ensuring satisfaction and loyalty.
◦ Delivered fast, friendly, and accurate service to customers in a high-volume restaurant environment.
◦ Prepared and served food and beverages, adhering to hygiene and safety standards
◦ Managed cash registers, handling transactions accurately and efficiently during shifts.
◦ Provided excellent customer service, addressing customer needs and resolving complaints promptly.
◦ Maintained cleanliness and organization of the workspace, ensuring a pleasant environment.
◦ Assisted in stock management, replenishing supplies and inventory as needed.
◦ Supported team members during peak hours, ensuring smooth and efficient operations.
◦ Addressed customer complaints and feedback, ensuring a positive dining experience.