Summary
Overview
Work History
Education
Skills
Timeline
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Ninuri Nithara

Springvale South,VIC

Summary

Dynamic and results-oriented professional with proven expertise in customer service and food preparation, honed at Chum Chums Restaurant and Legoland Discovery Center. Excelled in inventory management and team collaboration, significantly enhancing dining experiences and operational efficiency. Skilled in addressing and resolving customer complaints, ensuring satisfaction and loyalty.

Overview

1
1
year of professional experience

Work History

Crew Member

Chum Chums Restaurant
01.2023 - 07.2024

◦  Delivered fast, friendly, and accurate service to customers in a high-volume restaurant environment.

◦  Prepared and served food and beverages, adhering to hygiene and safety standards

◦ Managed cash registers, handling transactions accurately and efficiently during shifts.

◦ Provided excellent customer service, addressing customer needs and resolving complaints promptly.

◦ Maintained cleanliness and organization of the workspace, ensuring a pleasant environment.

◦ Assisted in stock management, replenishing supplies and inventory as needed.

◦ Supported team members during peak hours, ensuring smooth and efficient operations.

◦ Addressed customer complaints and feedback, ensuring a positive dining experience.

Team Member

Legoland Discovery Center
04.2023 - 11.2023
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Assisted in the onboarding of new team members by providing guidance, support, and training resources to ensure a smooth transition into the work environment.

Education

Hospitality Administration And Management -

Hilton Academy
Melbourne, VIC

Bachelor Of Mechanical Engineering -

Swinburne University of Tech
Melbourne, VIC
06.2023

Skills

  • Customer Service
  • Food Preparation
  • Inventory Management
  • Cash Handling
  • Team Training
  • Health Compliance
  • Time Management
  • Order Accuracy
  • Recipe Development
  • Kitchen Sanitation
  • Problem Solving
  • Quality Contro
  • Menu Innovation
  • Team Collaboration
  • Communication Skills

Timeline

Team Member

Legoland Discovery Center
04.2023 - 11.2023

Crew Member

Chum Chums Restaurant
01.2023 - 07.2024

Hospitality Administration And Management -

Hilton Academy

Bachelor Of Mechanical Engineering -

Swinburne University of Tech
Ninuri Nithara