Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Ninya Marsom

Summary

A passionate, practical and resourceful individual with experience in hospitality, cleaning and customer services. through these occupations I have developed skills in taking and receiving orders, communicating with staff and customers as well as maintaining a high level of problem solving. These are all skills that contribute to becoming a customer services professional.

Overview

7
7
years of professional experience

Work History

Front of house

outback steakhouse
01.2021
  • Serving guests food and beverages, taking orders, operating the POS system, end of day cleaning duties.

Commercial cleaner

Tag Team
09.2022 - 03.2023
  • Upholding hygiene and cleanliness of commercial business spaces
  • This included vacuuming, mopping, dusting, window cleaning and wiping surfaces using various chemicals.

café all rounder

melt espresso
01.2017 - 01.2018
  • Serving guests, kitchen hand duties, food preparation, operating the POS system, taking cash and card payments and end of day cleaning duties

team member

mcdonalds
01.2016 - 01.2017
  • Serving guests, food handling, operating the POS system, taking cash and card payments and end of day cleaning duties

Education

Certificate 2 in Retail

MTC Australia
04.2024

Cert III in Business -

Stride learning
01.2022

Hospitality skillset -

ITEC
01.2020

Barrista course -

01.2020

Responsible service of alcohol -

01.2020

Cert II in Hospitality -

TAFE NSW
01.2019

High school certificate -

Port Hacking High School
01.2017

Skills

  • Customer Service Focused
  • Fast Learner
  • Excellent communicator
  • Team Worker
  • great attention to detail

References

available on request

Timeline

Commercial cleaner

Tag Team
09.2022 - 03.2023

Front of house

outback steakhouse
01.2021

café all rounder

melt espresso
01.2017 - 01.2018

team member

mcdonalds
01.2016 - 01.2017

Certificate 2 in Retail

MTC Australia

Cert III in Business -

Stride learning

Hospitality skillset -

ITEC

Barrista course -

Responsible service of alcohol -

Cert II in Hospitality -

TAFE NSW

High school certificate -

Port Hacking High School
Ninya Marsom