Niomi Kelly
Nairne,SA
Summary
Compassionate and supportive worker with a friendly and caring attitude, dedicated to treating individuals with dignity and respect. Extensive expertise in Home & Community support. Collaborative team player with strong clinical and interpersonal skills. Available up to 40 hours per week, including weekends and evenings, to provide exceptional care and assistance to those in need.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Disability Support Worker
Hire Up Staffing Services
05.2019 - 08.2024
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Drove clients safely to social activities and appointments.
- Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
- Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
Owner/Operator - Retail
Nought 2 Twelve
01.2016 - 08.2018
- General Retail Duties, Customer service, Stock control, GST/Payroll systems, Management/Supervisor responsibilities, Cleaning duties.
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Full Time - Front of House
The Living Room
01.2013 - 12.2015
- General Customer Service, Food/Drink preparation, Cleaning duties.
- Resolved guest complaints or concerns professionally and efficiently to ensure customer satisfaction.
- Answered telephone to make reservations and take orders.
- Assisted guests with menu selections, offering recommendations based on dietary preferences and restrictions.
- Coordinated with kitchen staff to ensure timely delivery of food orders, minimizing wait times for guests.
- Supported fellow staff members during busy periods by taking on additional tasks leading to improved teamwork dynamics and increased productivity.
Skills
- Daily living assistance
- Housekeeping and meal preparation
- Personal Care
- Independent Living Support
- Transportation Assistance
- Emotional Support
- Social Skills Development
- Personal Growth Support
- Lifestyle Support
- Self-Care Promotion
Hobbies and Interests
- Family outings
- Traveling
- Music
- Art
- Cooking
Certification
- Certificate III Individual Support - Disability, 10/2019, 11/2019
- Certificate IV Mental Health & Alcohol And Other Drugs, 05/2019, Present
- NDIS Worker Orientation Module, 11/2019
- Precise Thickener, 06/2019
- HLTWHS005 Conduct Manual Tasks Safely, 05/2019
- HLTAID003, HLTAID004, Provide First Aid, Emergency Response in education, Care setting, 04/2019
- Infection Control Orientation - Direct patient contact, 05/2019
- Do Food Safely (Food Preparation), 08/2019
- National Criminal History Check Certificate, 04/2019
- Hand Hygiene Certificate, 05/2019
- HLTAID001,HLTAID002 Provide CPR & Basic Emergency Life Support, 05/2019
- DCSI Disability Support Employment Screening, 04/2019
- DCSI Working With Children Screening, 11/2019
- Full Unrestricted South Australian Licence & Own Transport, 2019, Present
Languages
English
Personal Information
Title: Disability Support Worker
Timeline
Disability Support Worker
Hire Up Staffing Services
05.2019 - 08.2024
Owner/Operator - Retail
Nought 2 Twelve
01.2016 - 08.2018
Full Time - Front of House
The Living Room
01.2013 - 12.2015
- Certificate III Individual Support - Disability, 10/2019, 11/2019
- Certificate IV Mental Health & Alcohol And Other Drugs, 05/2019, Present
- NDIS Worker Orientation Module, 11/2019
- Precise Thickener, 06/2019
- HLTWHS005 Conduct Manual Tasks Safely, 05/2019
- HLTAID003, HLTAID004, Provide First Aid, Emergency Response in education, Care setting, 04/2019
- Infection Control Orientation - Direct patient contact, 05/2019
- Do Food Safely (Food Preparation), 08/2019
- National Criminal History Check Certificate, 04/2019
- Hand Hygiene Certificate, 05/2019
- HLTAID001,HLTAID002 Provide CPR & Basic Emergency Life Support, 05/2019
- DCSI Disability Support Employment Screening, 04/2019
- DCSI Working With Children Screening, 11/2019
- Full Unrestricted South Australian Licence & Own Transport, 2019, Present
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