Nirali Patel
Melbourne,VIC
Summary
Detail-oriented Learning & Development Administrator with experience in managing training programs, maintaining Learning Management Systems (LMS), and ensuring a seamless learning experience. Adept at coordinating training schedules, supporting onboarding, and fostering a culture of continuous development. Strong organizational and communication skills with a proactive approach to process improvements.
Overview
7
7
years of professional experience
Work History
Senior Executive - Quality Assurance
Vital Wellness Limited
10.2023 - 09.2024
- Administered and maintained the Learning Management System (LMS), including enrolments, reporting, and content management.
- Coordinated training programs, ensuring smooth scheduling, communication, and participant support.
- Acted as the first point of contact for onboarding inquiries, guiding new employees, managers, and executives through the process.
- Managed the LMS inbox, responding to inquiries and providing timely administrative support.
- Maintained accurate training records, ensuring compliance with company policies and industry standards.
- Collaborated with managers and stakeholders to identify training needs and improve learning initiatives.
- Develop, prepare, and oversee the implementation of QA policies and documentation.
- Lead and manage Quality Management System (QMS) activities to ensure adherence to regulatory standards and organizational requirements.
- Design and deliver comprehensive training programs for staff, while managing the Training Management System.
- Oversee the qualification and validation processes for equipment, ensuring compliance with industry standards.
- Execute additional Quality Assurance activities as assigned by management, ensuring smooth operations and continuous improvement.
Senior Executive - LMS and Training Coordinator
Cbcc-comprehensive Blood & Cancer Center
09.2021 - 10.2023
- Managed and coordinated all training-related activities for CBCC India and CBCC USA.
- Served as the Training Coordinator for both India and USA plants, ensuring smooth execution of training programs.
- Oversaw various training modules, including Induction Training, Classroom Training, and Annual Training, ensuring compliance with internal standards.
- Conducted training needs assessments to align learning initiatives with business objectives.
- Developed training materials, presentations, and e-learning content.
- Monitored and evaluated training effectiveness through feedback and performance metrics.
- Coordinated with subject matter experts to enhance training modules.
- Actively contributed to Quality Management System (QMS) activities, supporting continuous improvement and regulatory compliance.
Quality Assurance Officer
Intas Pharmaceticals Ltd. SEZ Plant
03.2018 - 09.2021
- Managed compliance training and ensured all employees met mandatory learning requirements.
- Provided data-driven insights to leadership on learning trends and areas of improvement.
- Managed and coordinated departmental training initiatives to ensure staff proficiency and adherence to company standards.
- Actively participated in Quality Management System (QMS) activities, including Change Control, CAPA, market complaints, and investigations, ensuring compliance with regulatory requirements.
- Led the qualification process for various equipment and utilities, ensuring operational efficiency and adherence to industry standards.
- Prepared and reviewed qualification protocols and reports, ensuring accuracy and compliance with internal procedures.
- Conducted thorough reviews of executed qualification reports to ensure completeness and regulatory adherence.
- Administered the Document Management System (DMS), ensuring proper documentation and version control.
- Supported process and packaging validation activities to ensure product quality and regulatory compliance.
- Oversaw the development, review, and management of Standard Operating Procedures (SOPs) to ensure consistency and regulatory compliance.
Education
Bachelor of Pharmacy - Pharmacy
Gujarat Technological University
Ahmedabad, IndiaSkills
- Learning Management System (LMS) Administration
- Training Program Coordination
- Employee Onboarding Support
- Record-Keeping & Compliance
- Communication & Stakeholder Engagement
- Multitasking & Organizational Skills
- Process Improvement & Adaptability
- Workshop Facilitation & Training Design
- Performance Metrics & Evaluation
- Auditing expertise
Accomplishments
Recognized as “Employee of the Quarter” (April to June 2022) at CBCC Global Research for the successful implementation of the Training Software “TrainRite”, enhancing training efficiency and compliance.
Timeline
Senior Executive - Quality Assurance
Vital Wellness Limited
10.2023 - 09.2024
Senior Executive - LMS and Training Coordinator
Cbcc-comprehensive Blood & Cancer Center
09.2021 - 10.2023
Quality Assurance Officer
Intas Pharmaceticals Ltd. SEZ Plant
03.2018 - 09.2021
Bachelor of Pharmacy - Pharmacy
Gujarat Technological University
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