Nirav Chaudhary
Robertson,QLD
Summary
Dynamic and results-driven professional with experience at API, excelling in order picking and stock management. Proven ability to enhance customer loyalty through empathetic service at Spar Convenient. Skilled in heavy lifting and multitasking, I maintain a clean workspace while ensuring operational efficiency and accuracy in all tasks.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Store Person
API (Australian Pharmaceutical Industry)
2023.08 - 2025.03
- Picked stock according to order sheets and prepared for transport.
- Operated equipment such as hand trucks, pallet jacks on daily basis.
- Keep storage areas and carts well-stocked, clean and tidy.
- Received and checked incoming goods for damage and discrepancies with paperwork.
- Receiving goods from suppliers, checking against orders, and inspecting for damage.
Customer Service Representative
Spar Convenient
2022.01 - 2023.07
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Processed customer orders and accurately handled payment transactions.
Education
Bachelor In Microbiology -
HNGU
Gujarat01.2015
Skills
- Adaptable learning
- Loading and unloading
- Heavy lifting
- Pallet jacking
- Picking orders
- Workplace cleanliness
- Barcode scanning
- Unloading vehicles
- Checking paperwork
- Operating scanners
- Multitasking and organization
- Friendly and positive
Certification
RSA
Reference
Manav Bhatt
Store Manager
0426878501
Spar Convenient
Kiwa
Store Person
0415542142
API (Australian Pharmaceutical Industry)
Timeline
Store Person
API (Australian Pharmaceutical Industry)
2023.08 - 2025.03
Customer Service Representative
Spar Convenient
2022.01 - 2023.07
Bachelor In Microbiology -
HNGU