Dedicated and highly organized professional actively seeking a dynamic mid-level managerial role. With a wealth of hands-on experience in the installation and maintenance of air-conditioning equipment, I bring a proven track record of ensuring optimal operational efficiency. Beyond my technical prowess, I am deeply passionate about delivering results and exceeding expectations in every aspect of my work.
In addition to my industrial expertise, I possess a rich background in event management, underscored by strong marketing and facility management skills. This unique blend of technical proficiency and strategic acumen enables me to approach challenges with a multifaceted perspective, consistently driving excellence in both project execution and team leadership. I am committed to making a meaningful impact and contributing to the success of any organization I join.
Overview
29
29
years of professional experience
Work History
General Manager
Transmeridian Technologies Private Limited
Kolkata
06.2011 - Current
Implemented strong sales and marketing skills to attract clients to the newly introduced vertical
Developed and maintained relationships with external vendor and supplier
Cultivated and strengthened lasting client relationship.
Developed and implemented strategies to increase sales and profitability.
Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Managed budget implementations, employee evaluations, and contract details.
Collaborated with cross-functional teams to develop innovative solutions.
Provided strategic oversight of marketing and promotional campaigns to keep campaigns aligned with overall goals and objectives.
Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Cross-trained existing employees to maximize team agility and performance.
Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Investigated hardware product issues involving materials and software and devised solutions.
Drove implementation of quality requirements for new product designs and adherence to customer specifications and production requirements.
Teacher
Self
Kolkata
01.2010 - Current
15 years experience in imparting private tuitions to students in ICSE and CBSE board schools
Proficient in teaching Physics, Chemistry and Mathematics
Specialization in teaching Physics with a proven track record in preparing students for Year 10 board exams with above average results
Planned, developed, and executed lessons reflecting high school curriculum and core educational standards.
Developed communicative relationships with students and parents to support learning.
Created engaging lesson plans, fostered culture of discovery and provided well-organized classroom structure to help students succeed in program.
Evaluated students' academic and social growth, kept appropriate records, and prepared progress reports to gauge performance.
Created study guides, research materials and syllabi for students.
Taught mathematical skills and principles to high school students using real-world, application-based examples to maximize learning opportunities.
Helped students develop important learning skills and good study habits useful in trade school or college education.
Supported students in development of skills and strategies to become independent and successful learners.
Provided guidance and mentoring to students regarding academic, social and emotional issues.
Developed and implemented behavior management plans to address student issues.
Established and maintained professional relationships with students, staff, parents and community members.
Produced engaging lesson plans and activities to help students master learning objectives.
Sales Engineer
Goldaire
Kolkata
04.1995 - 05.2011
Specialised in getting contracts for central air-conditioning plants
Supervised installation and maintenance of air-conditioning equipment
Developed client relationship
Organised after sales service and procured annual maintenance contracts.
Contributes to sales engineering effectiveness by identifying short-term and long-range issues and recommending courses of action.
Provided technical troubleshooting and problem solving for clients with installed equipment or system issues.
Analyzed market trends, competitor performance and product strengths.
Gained customer acceptance by demonstrating cost reductions and operations improvements.
Prepared cost estimates and bid documents by studying customer RFPs and consulting with project managers.
Used effective data analysis and sales strategies to increase win prospect buy-in and demonstrate system benefits.
Responded to specific customer requests, including RFP responses and industry-specific solutions.
Contributed additional revenue to sales plans through resale opportunities.
Attended trade shows and seminars to promote products and network with industry contacts.
Reviewed customer inquiries to understand project scope while managing internal delivery mechanisms.
Delivered technical sales presentations to prospects and presented benefits and value of products.
Managed technical integration, systems engineering program management, customer support and program management.
Recommended and developed CMC teams to support individual pursuits.
Assisted customers in troubleshooting product issues and provided timely technical support.
Gained extensive knowledge of products and services to provide best-in-class sales engineering solutions.
Education
Bachelor of Engineering Technology - Electronics & Communication Engineering
The Institution of Engineers (India)
Kolkata
06.1996
Bachelor of Science -
St Xaviers College
Kolkata
06.1990
Skills
Customer relationship
Negotiating and planning skills
Facility management
Handling maintenance of air-conditioning and electrical equipment
Monitoring and enhancing sales
Risk Management
Market Analysis
Product Analysis
Vendor Negotiations
Sales Planning and Implementation
Budgeting and Cost Control Strategies
Client Relations
Languages
English
Native or Bilingual
Bengali
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
General Manager
Transmeridian Technologies Private Limited
06.2011 - Current
Teacher
Self
01.2010 - Current
Sales Engineer
Goldaire
04.1995 - 05.2011
Bachelor of Engineering Technology - Electronics & Communication Engineering
The Institution of Engineers (India)
Bachelor of Science -
St Xaviers College
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