Nirmit Parmar
Craigieburn,Australia
Summary
Results-oriented Loan Processor highly effective at coordinating documents and processes between departments, individuals and government offices. Expert negotiator, problem solver and organizer. Over four years of experience in loan processing and mortgages.
Overview
24
24
years of professional experience
Work History
Loan Processor
OZ Financing
07.2019 - Current
- Improved loan processing efficiency by streamlining documentation and communication procedures.
- Reduced processing time for loan applications by implementing an organized filing system.
- Increased customer satisfaction with timely responses to inquiries and providing thorough explanations of loan processes.
- Maintained compliance with federal, state, and company regulations through regular review of updated guidelines.
- Worked with customers in person and via telephone to answer questions, process transactions, and resolve issues.
- Assisted loan officers with origination and closing processes to fastrack procedures and promote teamwork.
Loan Coordinator
Sai Finance
05.2016 - 07.2019
- Enhanced loan processing efficiency by streamlining documentation and communication between departments.
- Reduced application errors by implementing thorough pre-screening procedures for loan applicants.
- Improved customer satisfaction with timely status updates and transparent communications during the loan process.
- Expedited loan approvals by collaborating closely with underwriters to address concerns and provide necessary information.
- Collaborated with other departments to resolve issues quickly, maintaining seamless workflow during busy periods.
Claims Officer
MAS National
05.2010 - 05.2016
- Reduced claims processing time by streamlining documentation and communication procedures.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information on claim status.
- Minimized fraudulent claims by conducting thorough investigations and collaborating with law enforcement agencies.
- Expedited claim resolution with prompt negotiation, evaluation, and settlement of claim amounts.
Cashier Manager
Zouki Cafe
04.2006 - 03.2016
- Increased customer satisfaction by efficiently managing cashier transactions and addressing customer concerns.
- Streamlined checkout process for enhanced customer experience by implementing effective workflow strategies.
- Reduced cash discrepancies by consistently monitoring cash registers and conducting periodic audits.
- Improved employee retention through robust training programs and ongoing performance evaluations.
- Managed daily cash deposits, ensuring accuracy and timely submission to the bank.
- Implemented loss prevention measures to mitigate theft incidents at the register area.
Relationship Manager
Angel Broking Finance
01.2000 - 11.2003
- Strengthened client relationships by actively listening to their needs and providing tailored financial solutions.
- Collaborated with cross-functional teams for seamless management of high-profile accounts, resulting in improved customer satisfaction.
- Implemented effective communication strategies to maintain ongoing dialogue with clients, fostering long-term partnerships.
- Identified new business opportunities through diligent market research and analysis, contributing to increased revenue growth.
- Organized regular events to foster community engagement among clients, solidifying existing relationships and attracting new business prospects.
Education
Certificate 4 in Finance & Mortgage Broking
Kaplan Uni
Melbourne, VIC11.2023
BBA -
Somlalit Uni
India,Ahmedabad03.2003
Skills
- Property Inspection Requirements
- Employment Verification
- Loan Borrowing
- Credit Reports
- Customer Service
- Application Review
- Teamwork and Collaboration
- Application Process Management
- Attention to Detail
- Loan Closing
- Mortgage Loan Software
- Document Review
- Processing Procedures
Timeline
Loan Processor
OZ Financing
07.2019 - Current
Loan Coordinator
Sai Finance
05.2016 - 07.2019
Claims Officer
MAS National
05.2010 - 05.2016
Cashier Manager
Zouki Cafe
04.2006 - 03.2016
Relationship Manager
Angel Broking Finance
01.2000 - 11.2003
Certificate 4 in Finance & Mortgage Broking
Kaplan Uni
BBA -
Somlalit Uni
Similar Profiles
LENIE RAGASLENIE RAGAS
Business Sales Associate at DES FINANCING CORPORATIONBusiness Sales Associate at DES FINANCING CORPORATION
Brady GallagherBrady Gallagher
Senior Account Specialist at Forward FinancingSenior Account Specialist at Forward Financing
Jason R. BurnettJason R. Burnett
Executive Vice President at Coach FinancingExecutive Vice President at Coach Financing