Nirujan Vijayakumar
73 Greens Road Grffin
Summary
Dynamic leader with a proven track record at YD, enhancing customer satisfaction and team performance through effective problem-solving and time management. Skilled in verbal and written communication, adept at multitasking and adapting to new challenges. Demonstrated ability to improve operational efficiency and foster team agility, significantly boosting company outcomes without exceeding a numerical percentage. Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Manager
YD
07.2024 - 06.2025
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Administrative Assistant
Uniforms Tech
07.2023 - 02.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Attention to Detail
- Flexible and Adaptable
Certification
CERT III in Engineering /
Diploma In Avaition
Timeline
Manager
YD
07.2024 - 06.2025
Administrative Assistant
Uniforms Tech
07.2023 - 02.2024
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