A flexible team player with a BCOM in Business Information Technology Systems, skilled in revenue assurance, data analysis, and system optimization. Adaptable to change, I’m committed to helping teams improve efficiency, resolve discrepancies, and ensure compliance for better business performance and financial accuracy.
Technical Skills
Data Analysis & Reporting: Proficient in analyzing large datasets to detect discrepancies, using tools like Excel, SQL
KYC Validation (Fintech): Understanding of KYC procedures, particularly for fintech platforms like Blink, to ensure compliance with regulatory standards
Project Management Skills
Project Lifecycle Management: Skilled in managing projects from inception to completion, with a focus on timely delivery and meeting business objectives
Team Leadership: Ability to lead, mentor, and coordinate cross-functional teams, ensuring effective collaboration and meeting project goals
Risk Management: Experience in identifying, assessing, and mitigating operational and financial risks to protect revenue streams
Business & Financial Skills
Billing & Revenue Optimization: Expertise in optimizing billing processes and addressing issues like unbilled usage, under billing, and system failures to ensure accurate revenue recording
Client Relationship Management: Ability to engage with clients and stakeholders to assess needs, deliver solutions, and maintain strong professional relationships
Product Validation: Experience in validating product offers, ensuring they meet business requirements, compliance, and customer expectations
Analytical Problem-Solving Skills
Root Cause Analysis: Expertise in identifying the root causes of issues, such as billing discrepancies or system failures, and providing actionable solutions
Communication & Interpersonal Skills
Collaboration & Negotiation: Proven ability to collaborate with internal teams, clients, and vendors to ensure alignment and resolve issues quickly
Training & Knowledge Sharing
Ability to train internal teams and clients on new systems, processes, and tools to ensure smooth adoption and efficient use