NISA TENORIO
Sydney,Australia
Summary
Organized, efficient, personable and responsible to any task at hand while keeping a cheerful outlook under challenging and pressured work environments.
Overview
6
6
years of professional experience
Work History
Housekeeping Supervisor
Sofitel
09.2023 - Current
- Floor supervisor.
- Ensuring stocks in service area are being topped up.
- Maintaining cleanliness of the corridors and lift panels.
- Providing support to room attendants, retrain if needed.
- Checking rooms and making sure cleanliness is up to hotel standard.
- Reporting engineering jobs to get fixed.
- Doing room attendants cleaning quality check daily.
- Keeping up with KPI.
- Maintaining service area neat and tidy throughout the operation.
- Making handover of my designated floors every end of the shifts.
Housekeeping Supervisor
Meriton Suites
07.2021 - 09.2023
- Doing allocation, mainly an opening shift and distribute rooms to room attendants.
- Closing supervisor usually do the room count and making handover report.
- Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.
- Trained and mentored inexperienced staff on cleaning and safety protocols.
- Checking rooms, ensuring cleanliness and presentation is up to standard.
Room Service Attendant/ Spot Checker
Holiday Inn
11.2021 - 03.2022
- Provides service specifically cleaning, filling up amenities, and ensuring presentation is right and everything is complete before releasing the room.
Room Attendant/ Spot Checker
Meriton Suites
03.2021 - 07.2021
- Cleaning up hotel rooms during checkout and prepare it for new guest arrival.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Subcontractor
Urban Company
01.2021 - 03.2021
- Work as a subcontractor for Urban Company as part of the business.
- Conducts Deliver home cleaning services to various places.
Cafe All Rounder
Pepper Mill Food
08.2019 - 11.2019
- Multi-service around the cafe.
- Food runner.
- Food attendant/ retail.
- Juice making.
- Maintaining cleanliness.
Education
No Degree - Storage, Preparation and Service of Coffee
Vittoria Coffee College
Silverwater, NSW08.2019
No Degree - Skills Development
TESDA
Philippines05.2013
Associate of Arts - Associate in Hotel and Restaurant Management
BIT International College
Philippines10.2010
Skills
- Hospitality
- Customer service
- Flexible / adaptive person
Timeline
Housekeeping Supervisor
Sofitel
09.2023 - Current
Room Service Attendant/ Spot Checker
Holiday Inn
11.2021 - 03.2022
Housekeeping Supervisor
Meriton Suites
07.2021 - 09.2023
Room Attendant/ Spot Checker
Meriton Suites
03.2021 - 07.2021
Subcontractor
Urban Company
01.2021 - 03.2021
Cafe All Rounder
Pepper Mill Food
08.2019 - 11.2019
No Degree - Skills Development
TESDA
Associate of Arts - Associate in Hotel and Restaurant Management
BIT International College
No Degree - Storage, Preparation and Service of Coffee
Vittoria Coffee College