NISAÁ DAVIDS
Perth,Australia
Summary
Accomplished corporate and superannuation specialist with broad administrative expertise and a proven ability to build, maintain, and strengthen stakeholder and client relationships. Currently providing technical payroll and superannuation support to multiple WA government agencies, ensuring accuracy, compliance, and seamless operations. Skilled at building and maintaining client and employer relationships, delivering new initiatives, and highly capable of working independently and collaboratively within a team environment. RG146 Superannuation certified, with a proven ability to manage complex data reconciliation, troubleshoot payroll system issues, and contribute to strategic process improvements that drive efficiency and positive outcomes.
Overview
12
12
years of professional experience
Work History
Payroll Specialist
Mitsubishi UFJ Financial Group
Perth, WA
10.2023 - Current
- Company Overview: GESB (Client)
- Provide technical payroll and superannuation support to WA government agencies, including the Department of Education and Department of Health.
- Design presentations, create FAQs, and develop digital resources to educate employers and enhance engagement.
- Perform data reconciliation, troubleshoot pay file errors, and ensure compliance with superannuation obligations.
- Maintain strong stakeholder relationships and collaborate with Key Account Managers to resolve complex queries.
- GESB (Client)
Service Administrator
Link Group
Perth, WA
07.2022 - 10.2023
- Managed superannuation and retirement income member forms and system updates across multiple platforms.
- Conducted outbound calls, enhancing member understanding of products and services.
- Produced confirmation letters, assisted with compliance, and contributed to team huddles and process improvements.
Business Manager
Kaapse Painting & Decorating Services
Perth, WA
07.2021 - 11.2022
- Coordinated commercial painting projects from initiation to completion, including resource planning and client communication.
- Oversaw scheduling, site logistics, and documentation of milestones, labor hours, and material usage.
- Maintained strong communication with subcontractors and clients, ensuring timely project delivery and approvals.
Receptionist & Administrator
Macmahon Contractors
Perth Airport, WA
08.2020 - 07.2022
- Managed front desk operations, visitor management, and communication across departments.
- Processed invoices, purchase orders, and contractor timesheets while maintaining accurate records.
- Coordinated site inductions, safety briefings, and compliance reporting.
Personal Assistant / Coordinator
Go Outdoor Media
Wembley, WA
09.2019 - 03.2020
- Prepared contracts, schedules, and marketing presentations for client campaigns.
- Designed post-campaign reports and mock-ups using Adobe Photoshop, supporting client engagement.
- Coordinated client folders and managed direct reporting to the CEO.
Manager
Ultimate Roomscape
Malaga, WA
04.2015 - 09.2019
- Led a team of five, providing staff training, scheduling, and operational oversight.
- Conducted large group presentations and developed procedures to enhance the customer experience.
- Managed timesheets, payroll processing, and resolution of customer issues.
Customer Service & Retail
Mop Donuts
Perth, WA
03.2017 - 08.2017
- Customer service, upselling, stock management, and cash handling.
Retail Assistant
Footlocker
Perth, WA
08.2014 - 04.2015
- Sales, customer support, and visual merchandising.
Cashier
Super IGA – Honeywell
Mirrabooka, WA
05.2013 - 07.2014
- High-volume cashier operations, daily reconciliation, and restocking.
Education
RG146 Superannuation -
Financial Education
Perth, WA02.2024
Certificate IV - Travel, Tourism, Hospitality, and Business
North Metropolitan TAFE
Perth, WA10.2016
High School Certificate -
Mirrabooka Senior High
WA11.2015
Skills
- Stakeholder engagement
- Corporate administration
- Leadership and team coordination
- Payroll and superannuation expertise
- Document management
- Scheduling and reporting
- Strategic planning and process improvement
- Data reconciliation
- Technical proficiency in Microsoft Office Suite, SAP, Mainpac, Xero, Syncsoft, EIW
References
Available upon request
Timeline
Payroll Specialist
Mitsubishi UFJ Financial Group
10.2023 - Current
Service Administrator
Link Group
07.2022 - 10.2023
Business Manager
Kaapse Painting & Decorating Services
07.2021 - 11.2022
Receptionist & Administrator
Macmahon Contractors
08.2020 - 07.2022
Personal Assistant / Coordinator
Go Outdoor Media
09.2019 - 03.2020
Customer Service & Retail
Mop Donuts
03.2017 - 08.2017
Manager
Ultimate Roomscape
04.2015 - 09.2019
Retail Assistant
Footlocker
08.2014 - 04.2015
Cashier
Super IGA – Honeywell
05.2013 - 07.2014
RG146 Superannuation -
Financial Education
Certificate IV - Travel, Tourism, Hospitality, and Business
North Metropolitan TAFE
High School Certificate -
Mirrabooka Senior High