Nisara Abewickrama
Braddon,ACT
Summary
Experienced professional with a strong background in client service, team support, and operational coordination. Skilled in managing multiple tasks, supporting teams, and delivering high-quality service across different industries. Adept at building strong relationships, maintaining organisational efficiency, and contributing to overall business success.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Clinic Support Officer /Administrator
Qscan Group
Canberra, ACT
03.2025 - Current
- Provide administrative support across multiple clinics, assisting stakeholders, clients, and the contact centre team
- Solve cases created on Foxo by the audit team, ensuring timely resolution and compliance with processes
- Monitor and action the general inbox, responding to enquiries and escalating issues to the appropriate teams
- Deliver efficient patient scheduling, appointment management, and follow-up communications to support smooth clinic operations
- Handle high-volume enquiries with professionalism, offering clear guidance and support to patients and healthcare providers
- Process billing, Medicare, and health fund claims with accuracy and compliance
- Maintain organised patient records and support reporting requirements for management
- Provide cross-clinic support to maintain efficiency and ensure patients receive a consistent, professional experience
Boutique Stylist
Assembly Label
Alexandria, NSW
09.2024 - 12.2024
- Styled clients with timeless, minimalist looks that reflected the brand’s premium lifestyle aesthetic
- Delivered personalised service to ensure clients felt confident and connected with their wardrobe choices
- Supported boutique operations through visual merchandising and product presentation in line with seasonal collections
- Contributed to consistent sales growth by achieving daily targets while fostering a welcoming client experience
Fashion Stylist
David Jones
Sydney, NSW
12.2023 - 09.2024
- Delivered personalised one-on-one styling appointments in the luxury suites, catering to clients from high-end shoppers to anyone seeking professional wardrobe guidance
- Worked with leading international and Australian designer brands to create bespoke looks for high-end clientele
- Offered an elevated luxury experience, curating complete looks from eveningwear to seasonal wardrobe updates
- Built trusted client relationships through personalised service, driving repeat business and client loyalty
- Supported the achievement of daily sales targets while maintaining the highest standards of service
Boutique Stylist & Staff Lookbook Curator
Rebecca Vallance
Sydney, NSW
02.2024 - 07.2024
- Conducted personalised boutique styling sessions, delivering an elevated client experience aligned with RV’s brand values
- Built and maintained a personal client book and VIP database, fostering long-term relationships and repeat visits
- Acted as a brand ambassador, integrating styling sessions into the overall client journey to drive engagement and sales
- Designed boutique staff uniforms for seasonal launches and curated internal lookbooks to ensure cohesive in-store styling
- Provided insights on client needs and product performance to support team and boutique success
Associate Dispenser & Assistant Store Manager
OPSM, Luxottica
Chatswood Chase, NSW
04.2022 - 11.2023
- Delivered personalised consultations for high-end clients using luxury eyewear brands including CHANEL, Tiffany & Co., Tom Ford, PRADA, and Versace
- Created a welcoming environment while managing administrative tasks, inventory, and visual merchandising
- Trained and supported staff, contributing to consistent sales growth and achievement of store targets
- Processed billing and claims accurately, performed frame adjustments, and ensured smooth store operations
Administrator
Fairy Good Times
Sydney /Central Coast, NSW
10.2019 - 07.2021
- Oversaw day-to-day administrative operations, including appointment scheduling, email correspondence, and document management, ensuring smooth business functioning
- Managed social media, customer inquiries, and bookings, delivering high-quality service and fostering positive client relationships
- Assisted with event planning and coordination, preparing materials, managing schedules, and ensuring seamless execution of event logistics
- Supported the team in maintaining organisation and efficiency across all aspects of the entertainment company
Education
University Foundation Studies (Business Sequence) Extended -
Western Sydney University The College
Parramatta, NSW01-2021
Bachelor of Management, Emphasis in International Business -
Webster University
St. Louis, MO, USA05-2019
Bachelor of Cyber Security And Behaviour -
Western Sydney University
Parramatta, NSWSkills
Administrative Support & Office Management
Customer Service & Client Relations
Data Entry & Record Management
Scheduling & Calendar Coordination
Team Collaboration & Communication
Microsoft Office Suite & Database Systems
Certification
Cisco Introduction to Networks Student Badge
- Completed a networking course covering IP addressing, physical and data link protocols, switch/router connectivity, and hands-on labs using Cisco hardware and Packet Tracer (14 hours, 54 labs)
Timeline
Clinic Support Officer /Administrator
Qscan Group
03.2025 - Current
Boutique Stylist
Assembly Label
09.2024 - 12.2024
Boutique Stylist & Staff Lookbook Curator
Rebecca Vallance
02.2024 - 07.2024
Fashion Stylist
David Jones
12.2023 - 09.2024
Associate Dispenser & Assistant Store Manager
OPSM, Luxottica
04.2022 - 11.2023
Administrator
Fairy Good Times
10.2019 - 07.2021
University Foundation Studies (Business Sequence) Extended -
Western Sydney University The College
Bachelor of Management, Emphasis in International Business -
Webster University
Bachelor of Cyber Security And Behaviour -
Western Sydney University