Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Nisara Abewickrama

Braddon,ACT

Summary

Experienced professional with a strong background in client service, team support, and operational coordination. Skilled in managing multiple tasks, supporting teams, and delivering high-quality service across different industries. Adept at building strong relationships, maintaining organisational efficiency, and contributing to overall business success.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Clinic Support Officer /Administrator

Qscan Group
Canberra, ACT
03.2025 - Current
  • Provide administrative support across multiple clinics, assisting stakeholders, clients, and the contact centre team
  • Solve cases created on Foxo by the audit team, ensuring timely resolution and compliance with processes
  • Monitor and action the general inbox, responding to enquiries and escalating issues to the appropriate teams
  • Deliver efficient patient scheduling, appointment management, and follow-up communications to support smooth clinic operations
  • Handle high-volume enquiries with professionalism, offering clear guidance and support to patients and healthcare providers
  • Process billing, Medicare, and health fund claims with accuracy and compliance
  • Maintain organised patient records and support reporting requirements for management
  • Provide cross-clinic support to maintain efficiency and ensure patients receive a consistent, professional experience

Boutique Stylist

Assembly Label
Alexandria, NSW
09.2024 - 12.2024
  • Styled clients with timeless, minimalist looks that reflected the brand’s premium lifestyle aesthetic
  • Delivered personalised service to ensure clients felt confident and connected with their wardrobe choices
  • Supported boutique operations through visual merchandising and product presentation in line with seasonal collections
  • Contributed to consistent sales growth by achieving daily targets while fostering a welcoming client experience

Fashion Stylist

David Jones
Sydney, NSW
12.2023 - 09.2024
  • Delivered personalised one-on-one styling appointments in the luxury suites, catering to clients from high-end shoppers to anyone seeking professional wardrobe guidance
  • Worked with leading international and Australian designer brands to create bespoke looks for high-end clientele
  • Offered an elevated luxury experience, curating complete looks from eveningwear to seasonal wardrobe updates
  • Built trusted client relationships through personalised service, driving repeat business and client loyalty
  • Supported the achievement of daily sales targets while maintaining the highest standards of service

Boutique Stylist & Staff Lookbook Curator

Rebecca Vallance
Sydney, NSW
02.2024 - 07.2024
  • Conducted personalised boutique styling sessions, delivering an elevated client experience aligned with RV’s brand values
  • Built and maintained a personal client book and VIP database, fostering long-term relationships and repeat visits
  • Acted as a brand ambassador, integrating styling sessions into the overall client journey to drive engagement and sales
  • Designed boutique staff uniforms for seasonal launches and curated internal lookbooks to ensure cohesive in-store styling
  • Provided insights on client needs and product performance to support team and boutique success

Associate Dispenser & Assistant Store Manager

OPSM, Luxottica
Chatswood Chase, NSW
04.2022 - 11.2023
  • Delivered personalised consultations for high-end clients using luxury eyewear brands including CHANEL, Tiffany & Co., Tom Ford, PRADA, and Versace
  • Created a welcoming environment while managing administrative tasks, inventory, and visual merchandising
  • Trained and supported staff, contributing to consistent sales growth and achievement of store targets
  • Processed billing and claims accurately, performed frame adjustments, and ensured smooth store operations

Administrator

Fairy Good Times
Sydney /Central Coast, NSW
10.2019 - 07.2021
  • Oversaw day-to-day administrative operations, including appointment scheduling, email correspondence, and document management, ensuring smooth business functioning
  • Managed social media, customer inquiries, and bookings, delivering high-quality service and fostering positive client relationships
  • Assisted with event planning and coordination, preparing materials, managing schedules, and ensuring seamless execution of event logistics
  • Supported the team in maintaining organisation and efficiency across all aspects of the entertainment company

Education

University Foundation Studies (Business Sequence) Extended -

Western Sydney University The College
Parramatta, NSW
01-2021

Bachelor of Management, Emphasis in International Business -

Webster University
St. Louis, MO, USA
05-2019

Bachelor of Cyber Security And Behaviour -

Western Sydney University
Parramatta, NSW

Skills

Administrative Support & Office Management

Customer Service & Client Relations
Data Entry & Record Management

Scheduling & Calendar Coordination
Team Collaboration & Communication
Microsoft Office Suite & Database Systems

Certification

Cisco Introduction to Networks Student Badge

  • Completed a networking course covering IP addressing, physical and data link protocols, switch/router connectivity, and hands-on labs using Cisco hardware and Packet Tracer (14 hours, 54 labs)

Timeline

Clinic Support Officer /Administrator

Qscan Group
03.2025 - Current

Boutique Stylist

Assembly Label
09.2024 - 12.2024

Boutique Stylist & Staff Lookbook Curator

Rebecca Vallance
02.2024 - 07.2024

Fashion Stylist

David Jones
12.2023 - 09.2024

Associate Dispenser & Assistant Store Manager

OPSM, Luxottica
04.2022 - 11.2023

Administrator

Fairy Good Times
10.2019 - 07.2021

University Foundation Studies (Business Sequence) Extended -

Western Sydney University The College

Bachelor of Management, Emphasis in International Business -

Webster University

Bachelor of Cyber Security And Behaviour -

Western Sydney University
Nisara Abewickrama