Nischal Kalakheti
Sydney,NSW
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
Work History
Customer Service Cashier
Woolwworths
Neutral Bay, NSW
07.2022 - 11.2024
- Greeted customers and provided friendly customer service.
- Balanced cash drawers at the end of each shift.
- Operated cash registers to process payments for goods and services.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Informed customers about product pricing and answered questions regarding products and services available in the store.
- Organized items purchased by customers according to their type or size for easy retrieval during checkout.
- Verified that all coupons were valid prior to processing them into the system.
- Followed established loss prevention procedures when dealing with suspicious customers or activities.
- Answered incoming phone calls from customers regarding product availability or store locations.
- Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
Receptionist
Dr. Ballain surgery
Summer Hills, NSW
04.2022 - 08.2022
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Verified visitors' identification cards before allowing access to the building.
- Performed data entry tasks into various computer systems accurately and promptly.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Used company badging system to create badges for new employees and visitors.
- Transcribed tapes and notes from meetings into prescribed formats.
Education
BACHELORS OF INFORMATION TECHNOLOGY
CROWN INSTITUTE OF HIGHER EDUCATION
PITT STREETSkills
- Payment Collection
- Cash Handling
- Order coordination
- Check processing
- Merchandise Restocking
- Guest Services
- Returns and exchanges
- Policies and Procedures
Accomplishments
I was nominated as a best Customer Service Award for serving the customer well . I was appointed by the customers choice and by my daily actions.
Timeline
Customer Service Cashier
Woolwworths
07.2022 - 11.2024
Receptionist
Dr. Ballain surgery
04.2022 - 08.2022
BACHELORS OF INFORMATION TECHNOLOGY
CROWN INSTITUTE OF HIGHER EDUCATION