Summary
Overview
Work History
Education
Skills
Websites
Attributes
References
Projects
Timeline
Generic

Nischal Khanal

Homebush West,NSW

Summary

With extensive experience in network and systems engineering, I have honed a comprehensive skill set essential for managing complex communication and network infrastructures in dynamic environment. My expertise in cloud solutions, network management, and telecommunication configuration aligns with the goals of innovative and focused IT teams. A key accomplishment in my current role was leading a successful cloud migration project, delivering significant operational cost savings and aligning with the goals of forward-thinking IT teams.

Overview

6
6
years of professional experience

Work History

Computer Network and Systems Engineer

Trikon
02.2024 - Current
  • Led the migration across cloud hosted IP PBX, enhancing business scalability and contributing to a 10% reduction in operational costs.
  • Provided programming support for enterprise needs by configuring SIP for hosted PBX telephony with network devices enabling VoIP functionality and optimizing network system performance.
  • Provisioned and integrated routers, switches, VoIP devices, and other networking and networked telecommunication equipments across clients networks.
  • Monitored core network infrastructure to ensure optimal performance and stability, providing improvement recommendations.
  • Performed Level 1 and Level 2 troubleshooting for IT support requests, addressing technical problems remotely via AnyDesk, Zoho Assist, TeamViewer, or through phone support.
  • Led a team to implement improvements in system and network configuration, resulting in a 20% boost in system support efficiency.
  • Coordinated with vendors to secure top-tier network products, delivering a state-of-the-art infrastructure that supports future growth.

IT Support Officer

Acuvant Consultants
05.2018 - 08.2019
  • Administered network environment, conducted trouble shooting and initiated maintenance to ensure 99.9% uptime.
  • Managed security updates and patch management for workstations and servers, mitigating vulnerabilities promptly.
  • Participated in cross-departmental projects to align IT infrastructure with organizational goals, improving overall productivity.
  • Negotiated with telecommunications and hardware providers to upgrade our systems, increasing systems capacity by 25%.
  • Managed IT asset inventory efficiently, ensuring accurate tracking and timely replacement or upgrades as needed.

Education

Professional Year -

Performance Education
Sydney, NSW
08-2024

Masters of Information Technology - Cybersecurity

Charles Sturt University
Sydney, NSW
11-2021

Bachelor of Engineering - Computer Engineering

Tribhuvan University
Kathmandu
12.2018

Skills

  • ITSM
  • TCP-OSI
  • DNS/DHCP
  • Cloud Server Management
  • SQL
  • Microsoft Office 365
  • Remote desktop support
  • Software installation and configuration
  • Network security
  • Firewall management tools
  • Troubleshooting
  • OSPF/BGF
  • Managed Printing
  • VPN Configuration
  • Wireless Networking
  • VoIP Systems
  • Load Balancing
  • System Administration

Attributes

  • Excellent Interpersonal skills, as demonstrated through years of working experience.
  • Proficient written and verbal communication skills as demonstrated through overall score of 90 in Pearson Test of English.
  • Strong time management and organizational skills developed through 2 years of successfully combining work and university studies in Australia.
  • Customer focused attitude.

References

Available upon request

Projects

Computer and Network Security for Cyberspace with forensics

Charles Sturt University, Sydney 


As a sole researcher of the topic, I completed proactive study to examine the function of forensic technology in identifying various security risks and providing comprehensive insights into the cyber-crime investigation process, and research about the topic and outlined challenges in cybersecurity and the methods to resolve the issue faced.

Timeline

Computer Network and Systems Engineer

Trikon
02.2024 - Current

IT Support Officer

Acuvant Consultants
05.2018 - 08.2019

Professional Year -

Performance Education

Masters of Information Technology - Cybersecurity

Charles Sturt University

Bachelor of Engineering - Computer Engineering

Tribhuvan University
Nischal Khanal