Nischal Rai
Sydney
Summary
Motivated and adaptable IT graduate with a Bachelor of Information Technology from APIC College, Sydney. Currently based in Tasmania and actively seeking entry-level opportunities in cybersecurity, technical support, or IT systems. Eager to upskill in industry-relevant areas like cyber security and cloud computing. Strong interest in building a career in Australia’s regional tech sector and contributing to local community development. Also brings 3 years of hands-on experience in customer service, shift management, and operations.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Service Representative & Shift Runner
Domino's Pizza
01.2022 - Current
- Delivered excellent customer service both in-store and during deliveries
- Supervised shift operations, delegated tasks, and supported junior staff
- Handled opening and closing duties including cash balancing
- Resolved customer concerns calmly and efficiently
- Assisted with inventory checks and maintained store cleanliness
Education
Bachelor of Information Technology -
Asia Pacific International College (APIC)
05-2024
Skills
- Foundational knowledge of networks
- Foundational knowledge of databases
- Foundational knowledge of system administration
- Enthusiastic learner
- Focus on cyber security
- Focus on IT support
- Good communication skills
- Good teamwork skills
- Ability to quickly adapt to new tools
- Ability to quickly adapt to work environments
- Customer service experience
- POS system experience
- Reliable
- Punctual
- Proactive
Certification
- CompTIA Security+ (Cybersecurity Fundamentals), Planned
- Google Cybersecurity Certificate (via Coursera – beginner-friendly), In Progress
- AWS Cloud Practitioner Certification (Foundations of Cloud), Planned
Languages
English
Nepali
Relocation
Willing to relocate or work in any part of regional Tasmania
Availability
Available to start july 2025
Visa
Temporary Graduate (subclass 485)
Timeline
Customer Service Representative & Shift Runner
Domino's Pizza
01.2022 - Current
Bachelor of Information Technology -
Asia Pacific International College (APIC)
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