Nisha Arora
Melbourne,VIC
Summary
Friendly receptionist with customer service and engineering experience. Ability to work under pressure, and handle a stressful situations. I am a quick learner and have an effective communication and organization skills.
Overview
3
3
years of professional experience
Work History
Receptionist
Massage And Spa
03.2023 - Current
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Collected payments, processed transactions and updated relevant records.
- Welcomed customers with friendly greeting, answered general questions.
- Make an appointments through phone calls and walk-ins
Front of House Employee
Brunetti
02.2023 - Current
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
- Completed milkshakes and ice cream desserts for customers.
- Make toasties and coffees.
Production Engineer
Minebea-Mitsumi
06.2021 - 02.2022
- Improved production efficiency by developing and implementing new manufacturing processes.
- Enhanced product quality with the implementation of rigorous testing procedures and quality control measures.
- Performed root cause analysis and implemented corrective actions.
Education
Certificate IV - Marketing An Communication
Eca College
Melbourne, VIC10.2023
Bachelor - Industrial Engineering
Suranaree University of Technology
Korat Thaialnd03.2020
Skills
- Scheduling
- Customer and Client Relations
- Microsoft Office
- Organization Skills
- Customer service
- Can-do attitude
Languages
Thai
Native or Bilingual
English
Full Professional
Timeline
Receptionist
Massage And Spa
03.2023 - Current
Front of House Employee
Brunetti
02.2023 - Current
Production Engineer
Minebea-Mitsumi
06.2021 - 02.2022
Certificate IV - Marketing An Communication
Eca College
Bachelor - Industrial Engineering
Suranaree University of Technology
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