Summary
Overview
Work History
Education
Skills
References
Affiliations
Training
Timeline
Generic

Nisha Joy

North Lakes,Australia

Summary

As a facility Manager with a proven track record in Australia and in Ireland, I excel in records maintenance and multidisciplinary team collaboration. Known for enhancing care standards and achieving significant improvements in resident satisfaction, my leadership and thorough knowledge of health care standards is marked by effective program management and a commitment to healthcare excellence.

Overview

2026
2026
years of professional experience

Work History

Director of Care

Alzheimer's Queensland
South Brisbane , QLD
04.2025 - Current
  • Directed and conducted recruitment, hiring, and training personnel.
  • Managed physical and financial resources.
  • Implemented and monitored quality improvement initiatives to enhance resident care and operational efficiency.
  • Addressed and resolved operational issues and challenges effectively.

Relief General Manager/Care Manager.

Burpengary Gardens Care Community, Opal Health Care
Burpengary, Australia
12.2023 - 03.2025
  • Managed aged care residence operations, ensuring quality care, adherence to standards, and positive work environment, while achieving shareholder ROI
  • Led Personal Care staff, maintaining competencies and performance standards
  • Oversaw employee performance in line with HR policies
  • Delivered resident-centered care in accordance with professional standards
  • Provided clinical leadership to medical and allied health teams for optimal service delivery
  • Aligned facility direction with organizational strategy and national criteria
  • Optimized staffing through effective rostering and workload management
  • Acted as resident advocate and promoted advocacy across the team
  • Analyzed clinical data to identify trends and outcomes
  • Oversaw care documentation systems with the Facility Manager and Clinical Coordinator
  • Maximized funding opportunities in response to changing care needs
  • Ensured compliance with Accreditation standards and monitored resident satisfaction
  • Contributed to policy development and participated in management team activities
  • Managed occupancy levels, pre-admission details, payroll, and accounting functions
  • Maintained adequate supplies and coordinated staff training programs

Facility Manager

Care Bright Community
Limerick, Ireland
11.2017 - 10.2023
  • Promoted client/resident autonomy within their cognitive and physical abilities in a home-like environment
  • Fostered positive relationships with clients, families, and care teams to ensure person-centered care
  • Provided strategic and clinical leadership to deliver effective, efficient, and quality client/resident care
  • Developed and implemented policies on practice development, education, and statutory duties
  • Informed the General Manager of significant developments and risks, and handled additional duties as required
  • Created local policies aligned with national standards for integrated service delivery
  • Maintained a safe environment for staff and clients, implementing Risk Management and Health and Safety strategies
  • Monitored and integrated current research into care practices
  • Managed 24-hour service delivery, ensuring efficient systems were in place
  • Oversaw Day Care operations and coordinated home care packages with Home Care Managers
  • Managed budgets, identifying efficiency savings through improved practices and innovation

General Manager (Director of Nursing)

Lakes Nursing Home
Killaloe, Ireland
06.2011 - 11.2017
  • Ensured high standards of care and service for residents and families in the nursing home
  • Developed effective communication strategies regarding nursing home operations
  • Held the role of Person-in-Charge, ensuring compliance with the Health Act 2007, related regulations, and HIQA standards
  • Developed action plans with the team to achieve excellent inspection results
  • Managed the nursing home, including human resources and budget
  • Coordinated quality and safety systems, including risk management and health and safety requirements
  • Led changes to clinical practices, focusing on person-centered care for residents with dementia
  • Implemented quality assurance programs and audits to maintain optimal standards
  • Recruited, developed, and supervised staff, encouraging ongoing education and professional development

Deputy General Manager

Lakes Nursing Home
Killaloe, Ireland
02.2011 - 06.2011
  • Coordinated, assessed, planned, implemented, and reviewed care for service users according to service standards
  • Promoted evidence-based practice and utilized care planning approaches in nursing care
  • Collaborated with teams, communicating and working effectively with colleagues
  • Worked with service users, families, carers, and staff in care planning and support
  • Planned discharge or transitions for service users between services
  • Provided staff leadership and motivation to foster good staff relations and performance

Staff Nurse

Lakes Nursing Home
Killaloe, Ireland
12.2006 - 02.2011
  • Provided nursing care for older residents
  • Managed the admission and discharge processes for residents
  • Planned, implemented, and evaluated nursing care based on individual patient needs, maintaining accurate records

Staff Nurse (Medical and Surgical ward)

West-Fort Hi-Tech Hospital
, India
10.2005 - 11.2006

Alzheimer’s Queensland
Upper Mount Gravatt
  • Directed and conducted recruitment, hiring, and training personnel.
  • Managed physical and financial resources.
  • Implemented and monitored quality improvement initiatives to enhance resident care and operational efficiency.
  • Kept up to date with changes in regulations and standards.
  • Addressed and resolved operational issues and challenges effectively.

Education

Post-Graduation - Rehabilitation of Older Person

University of Limerick
Ireland
01.2013

Bachelor Degree - Nursing

Navodaya College of Nursing
Bangalore, India
01.2004

Skills

  • Healthcare legislation
  • Quality assurance controls
  • Training and mentoring
  • Multidisciplinary team collaboration
  • Regulatory requirements
  • Project planning
  • Profit improvements
  • Team management

References

Available on request.

Affiliations

  • APHRA
  • An board Altranais
  • AIGNA
  • Indian Nursing Council
  • Karnataka Nursing Council

Training

  • Nursing Home - Management Development Programme, Fetac Level 6, 2015
  • Team Leadership, Fetac Level 6, 08/2014

Timeline

Director of Care

Alzheimer's Queensland
04.2025 - Current

Relief General Manager/Care Manager.

Burpengary Gardens Care Community, Opal Health Care
12.2023 - 03.2025

Facility Manager

Care Bright Community
11.2017 - 10.2023

General Manager (Director of Nursing)

Lakes Nursing Home
06.2011 - 11.2017

Deputy General Manager

Lakes Nursing Home
02.2011 - 06.2011

Staff Nurse

Lakes Nursing Home
12.2006 - 02.2011

Staff Nurse (Medical and Surgical ward)

West-Fort Hi-Tech Hospital
10.2005 - 11.2006

Alzheimer’s Queensland

Post-Graduation - Rehabilitation of Older Person

University of Limerick

Bachelor Degree - Nursing

Navodaya College of Nursing

Similar Profiles

CREATE PROFILE
Nisha Joy