Nisha Kumari
Melbourne,VIC
Summary
Dynamic café supervisor with a proven track record at Somie's Cafe, excelling in inventory management and employee training. Adept at enhancing customer service and operational efficiency, I consistently gather feedback to elevate offerings. Skilled in Microsoft Excel and problem-solving, I thrive in fast-paced environments while ensuring compliance with food safety standards.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cafe Supervisor
Somie's Cafe
Somerville, VIC
12.2023 - Current
- Manage the café's day-to-day activities, ensuring smooth service, and efficient workflow.
- Hiring, training, and supervising baristas, and other staff members.
- Monitoring stock levels of ingredients and supplies, and placing orders as necessary.
- Ensuring that all beverages and food items meet the café's quality standards.
- Ensuring the café adheres to health and safety regulations.
- Liaise with suppliers to order necessary inventory, and ensure timely deliveries.
- Gather customer feedback to continuously improve services and offerings
Lead Barista
Blind's Freddy Cafe
Wodonga, VIC
11.2022 - 12.2023
- Crafting a variety of coffee and tea drinks, including espresso-based beverages like lattes, cappuccinos, and flat whites.
- Trained new baristas on coffee-making techniques, customer service standards, and operational procedures.
- Greeting customers, taking orders, and providing information about menu items and promotions.
- Processing transactions accurately and efficiently, including handling cash and electronic payments.
- Ensuring the cleanliness and organization of the work area, including sanitizing equipment and surfaces.
Cafe Allrounder
Sandwich chefs
Melbourne CBD, VIC
01.2022 - 11.2022
- Greeted customers promptly and responded to questions.
- Maintained accurate records of transactions using the point-of-sale system.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Presented food and beverages to guests at tables.
- Prepared salads, appetizers, and garnishes to assist kitchen staff.
Education
Bachelor of Science - Information Technology
Victoria University
Melbourne, VIC11-2024
High School Diploma -
S.D Public School
India04-2019
Skills
- Customer service
- Inventory management
- Problem solving
- Employee training
- Point of sale systems
- Barista skills
- Hiring and training employees
- Microsoft Excel
- Food safety understanding
- Multitasking Abilities
Certification
- Food Safety Supervisor
- First Aid & CPR
Languages
English
Full Professional
Hindi
Native/ Bilingual
Punjabi
Full Professional
References
References available upon request.
Timeline
Cafe Supervisor
Somie's Cafe
12.2023 - Current
Lead Barista
Blind's Freddy Cafe
11.2022 - 12.2023
Cafe Allrounder
Sandwich chefs
01.2022 - 11.2022
Bachelor of Science - Information Technology
Victoria University
High School Diploma -
S.D Public School
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