Nisha Nagarkoti
South Windsor,NSW
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Barista Shift Supervisor
The Junction
Lanecove, New South Wales
05.2019 - 06.2021
- Inspected coffee brewing equipment to ensure proper functioning.
- Supervised and trained new baristas on all aspects of the job, including beverage preparation techniques, customer service protocols, cash handling procedures, and safety regulations.
- Maintained a clean and well-stocked work area throughout shifts.
- Monitored stock levels of coffee beans, syrups, cups, lids, and other supplies needed for operation.
- Scheduled staff shifts according to business needs.
Sales Assistant
Adairs
Homebush West, New South Wales
03.2022 - 08.2023
- Assisted in creating displays to promote products.
- Replenished merchandise on shelves as needed throughout the day.
- Performed cashier duties such as scanning items, processing payments, and issuing receipts or change due.
- Helped customers find specific products, answered questions and offered product advice.
Assistant Store Manager
IGA
Lanecove, New South Wales
03.2022 - 04.2023
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Maintained accurate records of all transactions, stock levels and employee performance metrics.
- Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
- Assisted in recruiting efforts by interviewing candidates for open positions in the store.
Retail Sales Associate
Spotlight
Lidcombe, New South Wales
02.2020 - 03.2022
- Assisted customers with finding the right product for their needs.
- Demonstrated knowledge of store products and services.
- Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
- Greeted customers upon entering the store and provided assistance.
- Stocked shelves with merchandise according to company standards.
Cafe Manager
The Copper Pan
Pymble, New South Wales
06.2023 - 02.2024
- Supervised day-to-day operations in the cafe to ensure efficiency and quality standards were met.
- Interacted with customers to provide assistance with menu selections and any other inquiries or complaints they may have had.
- Maintained an accurate cash register system at all times during business hours.
- Scheduled shift rotations for employees to maximize operational efficiency while minimizing labor costs.
Education
Diploma - Early Childhood Education
Australian Careers College
Sydney, NSW02-2024
Cert IV - Ageing Support
Australian College of Health And Management
Parramatta, NSW10-2020
Skills
- Staff Motivation
- Product Upselling
- Work Planning and Prioritization
- Shop Opening and Closing
- Team Building and Leadership
Timeline
Cafe Manager
The Copper Pan
06.2023 - 02.2024
Sales Assistant
Adairs
03.2022 - 08.2023
Assistant Store Manager
IGA
03.2022 - 04.2023
Retail Sales Associate
Spotlight
02.2020 - 03.2022
Barista Shift Supervisor
The Junction
05.2019 - 06.2021
Diploma - Early Childhood Education
Australian Careers College
Cert IV - Ageing Support
Australian College of Health And Management
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