Nisha Nazeem

• Referral processing & bookings
• Waitlists Management
• Analyzing and correcting ESM error reports
• Customer service
• General office duties including maintaining effective filing systems, phone calls, emails, general housekeeping
• Processing maintenance requests
• Ordering general stationery & non-clinical equipment
• Data entry including Excel spread-sheets - managing patient databases
• Word processing & typing as required - Medical letters to GP and patients
• Training, development & supervision of new staff
• Invoicing
• Handling queries & making decisions in the absence of the decision maker
• Reviewing & implementing change to improve work processes
• Updating policies & procedures manuals

• Company Overview: (Part Business Owner)
• Payroll
• Invoicing
• Recruitment of staff
• Sales and advertising
• Preparing business proposals
• Banking
• Organizing staff mandatory training
• Managing databases for daily work records; record keeping
• Organizing travel and business meetings for Director
• Resolving day to day operational issues
• (Part Business Owner)

§ Fulfil the accountabilities and responsibilities of this role in accordance with Metro South’s purpose and objectives, as outlined below.

§ Staffing and budget responsibilities:

o N/A

§ Assist with managing, coordinating and being accountable for the annual Resident Medical Officer (RMO) Recruitment Campaign to ensure appointments comply with all current legislative requirements whilst meeting strict timeframes.

§ Provide and maintain a highly effective administrative process relevant to the recruitment, appointment and ongoing employment of medical staff including, but not limited to, recruitment and appointment documentation, mandatory pre-employment checks, reporting, medical registration, Medicare Australia requirements, Australian work rights and commencing pay level.

§ Liaise with internal and external stakeholders including the medical board to problem solve any complex medical registration issues, delays, or concerns, ensuring both service delivery needs, and legislative requirements are met.

Provide high level advice and assistance to Divisions and individual medical officers regarding all aspects of § the employment process to ensure clinical practice requirements are appropriately covered.

§ Maintain high level knowledge and understanding of Medical Board, legislative and HR requirements to ensure medical officers are correctly registered for clinical activity within the service and to ensure appointments and entitlements comply with legislation and Queensland Health policy.

§ Monitor ongoing compliance of Medical Board registration requirements to ensure compliance is met.

§ Use appropriate judgement to escalate any potential risks, with solutions on how to rectify in a timely manner.

§ Establish, review, and maintain an effective records system and manage computerised databases to enable auditing of Queensland Health Legislative requirements.

§ Be proactive in problem solving employment and workforce related matters.

§ Provide a broad range of administrative and project related services as directed.

§ Ensure patients and other staff are treated fairly and with mutual respect and understanding, regardless of cultural, religious, ethnic and linguistic backgrounds, gender, identity, ages or abilities.

§ Follow defined service quality standards, occupational health and safety policies and procedures relating to the work being undertaken to ensure high quality, safe services and workplaces.

• Accurate input and processing of asset data details and documents into the MSH Asset Management Systems
• Provide operational support to the Asset Management Team for the preparation of performance reporting
• Organise selection interviews and short listing, prepare necessary documentation, point of contact for coordinating selection process
• Use of computerised information systems including S4HANA, myHR, Springboard for recruitment of Asset Management staff
• Provide secretariat services for minute taking and agenda setting and coordination of high-level meetings, with an ability to document format and set electronic appointments
• High level administrative skills and the ability to maintain office systems, Outlook diary, and record management for senior Asset Management staff
• Demonstrated effective communication and interpersonal skills and ability to exercise discretion when dealing with confidential or sensitive documentation
• Demonstrated ability to exercise judgement in setting work priorities and problem solving
• Maintain, co-ordinate and resolve day to day facility operational requirements/ issues at the allocated site within Metro South (including access cards, stationery ordering, site contact for cleaners and maintenance, vehicle management etc.)

• Outlook diary management for Director Gastroenterology
• Process all HR related forms
• Respond to adhoc email requests by Directors and Doctors
• Prep agendas for meetings
• Minute HOD meetings
• Check and action all Director's and Doctor's out trays
• Room bookings and car bookings as required for various meetings
• Modifying Doctor's rosters and distributing as required
• Process various Accounts payable paperwork including GPV's, Staff expense claims, invoice reimbursements
• Order and or organize stationery orders and attending to facility operational requirements

• Outlook diary management for all Allied Health Directors - (Five Directors in total)
• Process all HR related forms
• Respond to adhoc email requests by Directors and Senior Clinicians
• Prep agendas for HOD meetings
• Minute HOD meetings
• Check and action all Directors out trays
• Room bookings and car bookings as required for various meetings
• Lodging Criminal history checks for recruitment
• Process various Accounts payable paperwork including GPV's, Staff expense claims, invoice reimbursements, Petty cash etc
• Order and or organize stationery orders and attend to facility operational requirements including maintenance
• Diary management for Directors
• Processing recruitment & other payroll documents