Nisha Neupane
5 Harrogate Beckenham,WA
Summary
Dynamic and dedicated professional with experience at Hyatt Regency Kathmandu, excelling in customer service and kitchen organization. Proven ability to maintain high hygiene standards while collaborating effectively with team members. Skilled in beverage preparation and committed to workplace health and safety, ensuring a positive dining experience for all guests.
Overview
4
4
years of professional experience
Work History
Kitchen Hand
Box1, Bar and Restaurant Greyhounds, Cannington
05.2025 - Current
- Supported chefs by organizing ingredients and kitchen supplies efficiently.
- Operated kitchen equipment safely, following operational protocols for effective workflow.
- Collaborated with team members to streamline food service during peak hours.
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Maintained cleanliness of kitchen areas, complying with health and safety regulations.
Food and Beverage Attendant
Hyatt Regency Kathmandu
01.2022 - 07.2024
- Provided exceptional customer service, ensuring guest satisfaction throughout dining experience.
- Greeted and seated guests to provide friendly and welcoming experience.
- Developed strong relationships with regular customers, leading to increased loyalty and repeat business.
- Provided guests with information about menu items, specials and promotions to provide quality service.
- Monitored food and beverage supplies, assisting with restocking when needed.
- Engaged in suggestive selling and other sales techniques.
- Reduced call resolution time through efficient problem-solving and communication skills.
Education
MBA - Business Administration
Murdoch University
Perth, WA05-2027
Skills
- Positive attitude
- Kitchen maintenance and hygiene
- Customer engagement
- Team collaboration
- Punctual and reliable
- Equipment cleaning
- Kitchen organization
- Workplace health and safety
- Verbal and written communication
- Beverage preparation
- Food preparation
Languages
English
Nepali
Timeline
Kitchen Hand
Box1, Bar and Restaurant Greyhounds, Cannington
05.2025 - Current
Food and Beverage Attendant
Hyatt Regency Kathmandu
01.2022 - 07.2024
MBA - Business Administration
Murdoch University