NISHA SHARMA
Wynnum
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Smoothly Equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
10
10
years of professional experience
Work History
Manager
Pizza Hut
06.2014 - Current
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
Manager
Capacillios Cafe
06.2017 - 10.2021
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Accomplished multiple tasks within established timeframes.
- Cross-trained existing employees to maximize team agility and performance.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
Education
Bachelors of Commerce - Accounting
Punjab University
Chandigarh06.2013
Diploma - Business Management
SkillsInstitute
Brisbane05.2016
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Staff Training and Development
- Customer Service
- Multitasking
Timeline
Manager
Capacillios Cafe
06.2017 - 10.2021
Manager
Pizza Hut
06.2014 - Current
Bachelors of Commerce - Accounting
Punjab University
Diploma - Business Management
SkillsInstitute
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