Nisha Thapa
Revesby,NSW
Summary
Personable and compassionate individual dedicated to providing exceptional patient care in healthcare settings, with foundational understanding of medical terminology and patient management techniques. Familiar with vital signs monitoring and basic clinical procedures, emphasizing importance of patient comfort and adherence to safety standards. Committed to contributing to improved patient outcomes through attentive and empathetic care.
Overview
4
4
years of professional experience
Work History
Store Manager of Operations
Ooshman Pizzeria
10.2022 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Controlled costs to keep business operating within budget and increase profits.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Assistance in Nursing
Uniting Aged Care
06.2022 - 09.2023
- Assisted patients with daily living activities, improving their overall quality of life.
- Enhanced patient comfort by providing compassionate and attentive care.
- Monitored patients'' vital signs, promptly reporting any abnormalities to medical professionals.
- Managed patient documentation efficiently, ensuring accuracy and adherence to privacy regulations.
- Administered medications as prescribed, ensuring accurate dosage and timely delivery.
- Provided respite care for caregivers who needed temporary relief from their caregiving duties.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Assisted patients with self-administered medications.
Assistant Store Manager
Crust Gourmet Pizza Bar
03.2021 - 07.2022
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
Customer Service Cashier
Sushi Hills
12.2020 - 11.2021
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Education
Bachelors - Social Work
Sydney Metropolitian Institute
Sydney, NSWDiploma - Nursing
TAFE NSW
NSW12-2022
Certificate IV in Ageing Support - Ageing Support
Australian Harbour International College
Sydney, NSW03-2021
Skills
- Health and safety
- Recruitment and hiring
- Store maintenance
- Merchandise planning
- Medication and IV administration
- Clinical judgment
- Healthcare ethics
- Employee relations and conflict resolution
Timeline
Store Manager of Operations
Ooshman Pizzeria
10.2022 - Current
Assistance in Nursing
Uniting Aged Care
06.2022 - 09.2023
Assistant Store Manager
Crust Gourmet Pizza Bar
03.2021 - 07.2022
Customer Service Cashier
Sushi Hills
12.2020 - 11.2021
Bachelors - Social Work
Sydney Metropolitian Institute
Diploma - Nursing
TAFE NSW
Certificate IV in Ageing Support - Ageing Support
Australian Harbour International College
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