Nishal B K
Sydney,NSW
Summary
Energetic professional successful at motivating and building positive team dynamics to accomplish aggressive goals. Expert in industry best practices and principles of employee management. Blends superb time management and organizational skills to drive group success. Dedicated to open , communicative culture where employees feel empowered to contribute to company's success.
Overview
6
6
years of professional experience
Work History
Visual Commercial Supervisor
Zara Australia
Sydney, NSW
11.2020 - Current
- Prepared and presented reports on team performance, challenges, and achievements to senior management.
- Implemented new operational procedures, increasing efficiency.
- Worked with cross-functional teams to achieve goals.
- Complied with company policies, objectives and communication goals.
- Managed inventory levels by ensuring adequate stock was available at all times.
- Fostered a positive and motivating work environment, leading to an increase in team morale.
- Resolved complaints from customers in a timely manner while maintaining positive relations with them.
- Worked closely with other departments to coordinate activities across the organization.
- Negotiated with suppliers to secure cost-effective resources.
- Supervised daily operations including scheduling shifts, assigning tasks, monitoring progress.
- Coordinated with other department supervisors to ensure smooth workflow and project alignment.
- Supported sales team members to drive growth and development.
Sales Assistant
Bargains 2U
Sydney, NSW
04.2019 - 11.2022
- Performed regular price checks to ensure competitive pricing.
- Processed special orders for out-of-stock items when necessary.
- Provided excellent customer service to clients in person and over the phone.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Helped customers find specific products, answered questions, and offered product advice.
- Analyzed sales data to identify trends and adjust sales strategies accordingly.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Performed cashier duties such as scanning items, processing payments, and issuing receipts or change due.
Bartender
Shark Hotel
Sydney, NSW
06.2023 - 11.2024
- Carefully inspected identification of customers to verify age requirements for purchase of alcohol.
- Provided drink suggestions to customers based on their preferences.
- Performed opening and closing duties including restocking supplies.
- Assisted in setting up the bar for service shift.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Processed payments accurately and efficiently with POS system.
- Monitored bar inventory and promptly restocked low items before depletion.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
- Followed safety protocols while handling sharp tools or dangerous chemicals.
Education
Bachelor of Science - Information Technology
Crown Institute of Higher Education
Sydney, NSW06-2023
Skills
- Cross-functional coordination
- Schedule development
- Training and mentoring
- Customer service
- Goal oriented
- Staff development
- Operations management
- Inventory oversight
Timeline
Bartender
Shark Hotel
06.2023 - 11.2024
Visual Commercial Supervisor
Zara Australia
11.2020 - Current
Sales Assistant
Bargains 2U
04.2019 - 11.2022
Bachelor of Science - Information Technology
Crown Institute of Higher Education
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