Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
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Nishant Hirani

Parramatta,NSW

Summary

To seek and maintain position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Brand Ambassador

XPO Brands
08.2023 - Current
  • Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
  • Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
  • Engaged, educated, and befriended customers to deliver amazing shopping experience.
  • Communicated product information with confidence and educated consumers about company.

Tech Support Assistant

Innovative IT Support Pt Ltd - IITSUPPORT
04.2023 - 07.2023
  • Answered phone calls promptly and professionally, directing callers to appropriate personnel.
  • Monitored office supplies and re-ordered, working with senior staff to keep desired supplies in stock for seamless office functionality.
  • Organized and developed filing systems for important documents and personal information, maintaining accessibility for associated personnel.
  • Monitored employee and customer interactions to assess quality of service.

Manager Trainee

Piyush Engineering
08.2022 - 03.2023
  • Explained services and products to customers in friendly and engaging way.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Conferred with customers each day to maintain current understanding of needs and preferences, resolve issues, and promote brand loyalty.
  • Resolved escalated concerns using professionalism and understanding of facets of issue.

Education

Master of Science - Engineering Management

Macquarie University
Sydney, NSW
2025

B.TECH - Mechanical Engineering

Indus University, Secondary
Ahmedabad, India
2022

XII -

Gujarat State Higher Secondary Education Board
Ahmedabad, India
2018

Gujarat State Secondary Education Board
Surat, India
2016

Skills

  • Quick Learner
  • Problem Solving
  • Sales
  • Ability to multi-task when needed
  • Can work under pressure
  • Adaptable to any form of employment
  • Computing Knowledge

Accomplishments

  • Certifications:

Certification

  • Sales Training Course by The Expert Academy
  • Business Development and B2B Sales
  • Complete Cold Email Course
  • Import Export Course

Languages

English
Professional Working
Hindi
Native or Bilingual
Gujarati
Native or Bilingual

Timeline

Brand Ambassador

XPO Brands
08.2023 - Current

Tech Support Assistant

Innovative IT Support Pt Ltd - IITSUPPORT
04.2023 - 07.2023

Manager Trainee

Piyush Engineering
08.2022 - 03.2023

Master of Science - Engineering Management

Macquarie University

B.TECH - Mechanical Engineering

Indus University, Secondary

XII -

Gujarat State Higher Secondary Education Board

Gujarat State Secondary Education Board
Nishant Hirani