NISHANT KUMAR
Adelaide,SA
Summary
Highly-motivated sales professional with 4 years of sales experience and a desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Retail Sales Representative
Vodafone
06.2023 - Current
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts
- Promoted memorable shopping experiences resulting in increased customer retention and loyalty
- Utilized strong customer service skills to meet and exceed sales goals 100%
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
Retail Sales Consultant
Tata Croma
01.2022 - 04.2023
Customer Service Representative
Reliance Digital
10.2019 - 11.2021
- Remained calm and professional in stressful circumstances and effectively diffused tense situations
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions
- Mentored new employees on procedures and policies to maximize team performance.
Education
MBA - Marketing
University of South Australia
Adelaide, SA10.2025
BBA - Marketing
Chandigarh University
Punjab, Chandigarh06.2021
Skills
- Handling Customer Complaints
- Offering Advice
- Exceeding Customer Expectations
- Excellent Written and Verbal Communication
- Strong Communication and Interpersonal Skills
- Computer Proficiency and Microsoft Office
- Attention to Detail
- Team Leadership
- Goal-Driven
- Friendly and Helpful
Languages
English
Hindi
References
Available on request
Timeline
Retail Sales Representative
Vodafone
06.2023 - Current
Retail Sales Consultant
Tata Croma
01.2022 - 04.2023
Customer Service Representative
Reliance Digital
10.2019 - 11.2021
MBA - Marketing
University of South Australia
BBA - Marketing
Chandigarh University
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