NISHANT PATEL

Friendly and articulate customer care professional with a history of providing outstanding support to customers. Able to maintain a positive attitude when serving customers. Possesses good judgment and the ability to handle confidential information discreetly. Seeking a customer service role within a government institution that offers rewarding opportunities for dedicated people. Capable of handling multiple tasks in a fast-paced environment. Able to keep customers happy and smiling while resolving their issues in the shortest time possible Summary: Dedicated Customer Service Representative to providing quality care for ultimate customer satisfaction. Proven ability to establish and maintain excellent communication and relationship with clients. Enthusiastic to identifying customer needs and delivering effective solution to all problems. Excellent time management skills combined with superior knowledge of the customer service industry. Bilingual, hardworking, and ready to join my next team. Strength: Strong oral and written communication skills Good multitasker Ability to work independently and within a team Excellent customer services skills in face- to –face and on the phone Ability to working well under pressure and meet deadlines Excellent leadership strengths and ability to manage multiple responsibilities in various disciplines. Friendly, patient with good interpersonal skills with people from diverse cultures Better grasping power Enjoy working in a team

• Achieve a sales record of 40 sales in one day
• Achieve a sales record of 160 sales in one week
• Completed GO FOR MORE competition with FIRST position