Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nishant Patel

Technical IT Support
Melbourne

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

13
13
years of professional experience
23
23
years of post-secondary education

Work History

IT Tehnical Support

Intutive IT Pty Ltd
06.2024 - Current
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Provide level 1 & 2 IT support over the phone, email to onsite and remote users of it systems within the portfolio
  • Ticket management, including opening, logging, tracking, and closing, using HEAT ticket management.
  • Provide software support to end users for Microsoft applications.
  • Set up a kiosk or multi-user desktop profile, and auto logon accounts on the desktop.
  • Proved successful working within tight deadlines and a fast-paced environment.

Junior Data Analyst

Infotech
01.2013 - 03.2014
  • Ensured compliance with data privacy regulations when handling sensitive information.
  • Cleaned, categorized and stored data in specific groups and sets.

Education

Data analyst

Monash University Bootcamp
Melbourne, Australia
04.2001 - 01.2024

Master of Technology - Enterprise system

Federation University Australia

Bachelor of Engineering - Electronics & Communications

Gujarat Technological University

Skills

Customer service

Computer skills

Teamwork and collaboration

Microsoft office

Problem-solving

Team management

Data entry

Multitasking Abilities

Excellent communication

Organization and time management

Timeline

IT Tehnical Support

Intutive IT Pty Ltd
06.2024 - Current

Junior Data Analyst

Infotech
01.2013 - 03.2014

Data analyst

Monash University Bootcamp
04.2001 - 01.2024

Master of Technology - Enterprise system

Federation University Australia

Bachelor of Engineering - Electronics & Communications

Gujarat Technological University
Nishant PatelTechnical IT Support