Driven and motivated individual with a range of experience. Skilled in customer service, data entry, invoicing, and physically demanding tasks. Committed to achieving goals and contributing to team success.
Overview
7
7
years of professional experience
Work History
Warehouse Storeperson
Toyota
09.2023 - Current
Worked efficiently, using equipment properly to avoid errors and lost product
Kept inventory levels accurate with timely data entry and regular cycle counts
Collaborated with managers to help resolve issues with lost or damaged packages.
Customer Service Operator
Service NSW
11.2022 - 07.2023
Successfully managed a high volume of incoming email inquiries, providing detailed and accurate responses to address customer needs
Proactively resolved complaints, providing solutions, and keeping well-organised records
Navigated multiple computer applications while communicating with customers.
Customer Service Representative
Service NSW
08.2021 - 09.2022
Liased with internal departments to find resolutions and conduct further research on customer account
Navigated multiple computer systems and utilized search tools to find information
Successfully managed high volume inbound and outbound calls daily.
Courier Driver
Citylink Logistics
03.2021 - 07.2021
Coordinating and planning drop offs and pick ups of car parts to various locations
Liaising with customers to ensure prompt delivery and building a strong rapport
Completing data entry and invoicing daily.
Strata Maintenance
Boss Clean Strata Maintenance
07.2018 - 02.2021
Maintaining strata buildings, resolving maintenance issues, improving operations and providing customer service
Assisting with data entry, log booking and invoicing.
Commercial Cleaner
Bhaskar Services
01.2017 - 06.2018
Maintained a clean hygienic work place for all contracts
Strong rapport with all clients which has helped expand the business
Assisting with data entry and invoicing.
Education
Diploma of Business -
University of Technology, Sydney
01.2020
Skills
Computer Literacy
Customer Service
Data Entry
Time Management
Interpersonal Skills
Communication Skills
Attention to Detail
CRM Proficient
References
References Provided upon request.
Timeline
Warehouse Storeperson
Toyota
09.2023 - Current
Customer Service Operator
Service NSW
11.2022 - 07.2023
Customer Service Representative
Service NSW
08.2021 - 09.2022
Courier Driver
Citylink Logistics
03.2021 - 07.2021
Strata Maintenance
Boss Clean Strata Maintenance
07.2018 - 02.2021
Commercial Cleaner
Bhaskar Services
01.2017 - 06.2018
Diploma of Business -
University of Technology, Sydney
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