To be part of a dynamic organization where I could apply and groom my technical as well as management skills and exercise my qualities to the best of the organization's interest all along providing superior services.
Overview
10
10
years of professional experience
Work History
SENIOR SALESFORCE ENGINEER
Xero Accounting Software
11.2019 - Current
Help in designing solution
Add new features in Experience cloud and service cloud based on requirements.
Involve in Sprint review, Sprint Retro and Sprint Planning.
Doing Proof of concept to check whether solution is viable or not.
Release captain for releases.
Deploy features using SFDX, GitHub, Jenkins and Change set.
Demo implemented solution to stakeholders during Sprint Retro sessions.
Mentoring juniors in solving issues and upskill.
Production Support, post-deployment activities
SENIOR TECHNICAL CONSULTANT
Davanti Consulting, WELLINGTON
05.2018 - 11.2019
Implementation of Customer community for leading financial service company.
Implementation of billing comparison table and integration works for leading Energy service company.
Deployment work and production support for leading energy service company.
CRM Application development for Government Education App.
Mentoring Juniors
TECHNOLOGY ANALYST
Infosys Ltd.
02.2014 - 04.2018
CRM Application development for pipe manufacturing company
Business Implementation for leading automotive company
CRM Application development for leading Telecommunication company.
CRM Application maintenance for leading biotechnology company.
Education
Bachelor of Technology - Electronics And Communication Engineering
St. Joseph's College of Engineering And Technology
Kerala, India
08.2013
Professional Summary
As a Senior Salesforce professional with 9 years of experience, I have developed a strong expertise in various Salesforce products, including hands-on experience in Salesforce Service Cloud and Experience Cloud. I hold 8 Salesforce certifications, which demonstrate my commitment to continued learning and professional growth.
Throughout my career, I have gained valuable experience working in both consulting and product companies, which has allowed me to develop a deep understanding of the Salesforce ecosystem and its capabilities. My ability to effectively communicate with stakeholders at all levels, as well as my talent for developing solutions tailored to specific business needs, has enabled me to successfully deliver projects that meet or exceed client expectations.
Overall, I am a highly skilled and motivated professional with a proven track record of success in the Salesforce space. I am committed to staying on the cutting edge of technology and leveraging my skills and knowledge to help businesses achieve their goals and drive growth.
Certifications
Salesforce Certified Administrator
Salesforce Platform Developer 1
Salesforce Platform Developer 2
Salesforce Sharing and visibility Designer
Salesforce Platform App Builder Certification
Salesforce Development Lifecycle and Deployment Designer
Salesforce Service Cloud Consultant
Salesforce Experience Cloud Consultant
Visa Status
Indian Citizen
New Zealand Permanent Resident
Australia Permanent Resident
Timeline
SENIOR SALESFORCE ENGINEER
Xero Accounting Software
11.2019 - Current
SENIOR TECHNICAL CONSULTANT
Davanti Consulting, WELLINGTON
05.2018 - 11.2019
TECHNOLOGY ANALYST
Infosys Ltd.
02.2014 - 04.2018
Bachelor of Technology - Electronics And Communication Engineering
St. Joseph's College of Engineering And Technology