Nishantha Weerakkody
Hampton Park,VIC
Summary
Driven Dispatcher with excellent leadership and problem-solving abilities. Highly organized and proactive with solid understanding of scheduling actions, adjusting routes and prioritizing issues. Dedicated to efficiency and reliability in personal work and collaborative projects.
Overview
10
10
years of professional experience
Work History
Dispatcher
CBI Electric - Dandenong
01.2023 - Current
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
- Maintained professional relationship with shippers, receivers and drivers to increase trust, reliability and rapport.
- Tracked delivery progress to identify possible delays and provide real-time updates to customers.
- Maintained updated and detailed records of calls in physical and electronic database.
- Processed invoices and payments for dispatched orders to provide proof of transaction.
- Planned, organized, and managed work of subordinate staff to accomplish consistent work within organizational standards.
Cleaning Supervisor
Alpha Property Group
10.2015 - 09.2022
- Established routine inspections to monitor standards of cleanliness and developed and implemented improvement methods to meet evolving business needs.
- Trained staff on expected standards and quality of general cleaning, health and safety requirements and equipment operation.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Maintained adequate supplies of cleaning materials and equipment and placed orders to conserve stock levels.
- Completed schedules, shift reports, and other business documentation.
- Conducted recruitment, interview and selection processes to induct new staff in accordance with business policies.
- Produced accurate and well planned health and safety risk assessments documenting safe work of cleaning staff.
- Increased employee performance through effective supervision and training.
Cleaner
Menzies Group
12.2013 - 04.2015
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Used time management and efficient cleaning methods to meet deadlines.
- Handled equipment, chemicals, and materials properly and with caution.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
- Removed trash, debris and other waste materials from premises.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
Education
No Degree - Work Place Safety - White Card
Work Place Training
Melbourne, VIC04.2021
High School Diploma -
Maris Stella College Negombo
Negombo, Sri Lanka08.2007
Skills
- Database Management
- Data Entry
- Work Order Management
- Dispatch Coordination
- Routing Orders
- Schedule Coordination
Timeline
Dispatcher
CBI Electric - Dandenong
01.2023 - Current
Cleaning Supervisor
Alpha Property Group
10.2015 - 09.2022
Cleaner
Menzies Group
12.2013 - 04.2015
No Degree - Work Place Safety - White Card
Work Place Training
High School Diploma -
Maris Stella College Negombo
Similar Profiles
LANGANANI GABARALANGANANI GABARA
SHERQ OFFICER at CBI-electric african cablesSHERQ OFFICER at CBI-electric african cables
Bowasi Ellias MalulekeBowasi Ellias Maluleke
Machine Operator at CBI ELECTRIC AFRICAN CABLESMachine Operator at CBI ELECTRIC AFRICAN CABLES
Lance WinterLance Winter
Travelling SEA at -Travelling SEA at -