NISHI SHRESTHA
Liverpool,NSW
Summary
Knowledgeable and diligent human resources professional successful at coordinating records, assessments and benefits paperwork. Keeps HR running effectively and businesses compliant. Dependable recruitment consultant industry worker equipped for fast-paced work and changing daily needs. Meets needs with attention to detail and hardworking approach. Seeks out opportunities to go beyond basics and positively impact team. Experienced supervisor with the ability to train and motivate staff to meet challenging performance targets and consistently satisfy customers with high-quality service.Focused on keeping the department efficient and cost-effective.
Overview
10
10
years of professional experience
Work History
Senior Account Manager
Collar Group
Sydney, NSW
01.2024 - Current
- Demonstrate quick response time to client and candidate emails, phone calls and requests
- Overseeing a portfolio of clients, developing new leads, seeking business development opportunities with past customers, predicting a client's needs, and answering customer questions and concerns through your understanding of the industry in which your clients operate
- Building and maintain strong, long-lasting client relationships by understanding the client's requirements and catering to their recruitment needs
- Regularly calling on existing and prospective clients to obtain and/or close agreements for services, and in doing so build a pipeline for current and future opportunities
- Managing the internal communications between clients and the teams in the organisation and reflecting this on Job Forecast and business systems to communicate activity and requirements
Recruitment Consultant
Omega Medical
Sydney, NSW
06.2023 - 12.2023
- Specializing in executive leadership and management roles for Aged Care clients and facilities across NSW, VIC, ACT & SA
- 360 end to end permanent recruitment
- Researched client companies to understand organizational desires for employment prospects and business development
- Contacted quality candidates to generate targeted positional interest
- Supported applicant attraction efforts with placement of job advertisements
- Evaluated human resources trends and prepared thorough reports to help senior managers make strategic operational decisions
- Delivered and drove recruiting goals by interviewing candidates for job positions
Retail Consultant
Optus
Sydney, NSW
02.2023 - 06.2023
- Undertake a preliminary audit of the retailer
- Ensure an in-depth understanding of the business
- Determine the customer's needs and ambitions
- Develop a strategy to achieve required goals
- Provide first-class customer service when liaising with clients
- Maximise prospects for the client by attending external events
Assistant Store Manager
Munro Footwear Group
Burwood, NSW
06.2022 - 01.2023
- Maintain a commitment to the company's sales processes, values, and business code of ethics
- Assist store manager in meeting or exceeding assigned sales plans and target metric objectives with the assigned store
- Set up advertising displays or arranges merchandise on counters or tables to promote sales
- Stock shelves, counters, or tables with merchandise, set up displays according to company directives
- Achieve results when assigned a MOD (Manager-on-Duty) segment
Service Supervisor
Woolworths
Burwood, NSW
08.2016 - 06.2022
- Regularly exceeded daily sales and product add-on quotas
- Responded to customer requests for products, services, and company information
- Achieved and consistently exceeded revenue quota through product and service promotion during routine calls
- Communicated with vendors regarding back-order availability, future inventory and special orders
- Answered customer telephone calls promptly to avoid on-hold wait times
- Assisted customers with setting appointments, shipping, and special-order requests, and arranging merchandise pick-up at other locations
Manager
McDonald's Bondi Beach
Sydney, NSW
11.2014 - 07.2019
- Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions, and common goals
- Onboarded new employees, including training, mentoring and new hire documentation
- Improved operational planning and business frameworks to enhance resource utilization and reduce waste
- Recorded inventory sales into organization's weekly income report
Education
Master of Business Administration -
Kaplan Business School
02.2022
Kent Institute
07.2019
References
References Available on request
Timeline
Senior Account Manager
Collar Group
01.2024 - Current
Recruitment Consultant
Omega Medical
06.2023 - 12.2023
Retail Consultant
Optus
02.2023 - 06.2023
Assistant Store Manager
Munro Footwear Group
06.2022 - 01.2023
Service Supervisor
Woolworths
08.2016 - 06.2022
Manager
McDonald's Bondi Beach
11.2014 - 07.2019
Master of Business Administration -
Kaplan Business School
Kent Institute
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