Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Quote
Timeline
Hi, I’m

NISHIT THAKKAR

Phillip,ACT

Summary

I am excited to submit my application as a Sales Travel Consultant, utilizing my extensive experience in sales and customer service, exceptional communication and interpersonal skills, and comprehensive knowledge of the travel industry. With my 10 years of experience in Sales, managing operational processes, developing best practices, and monitoring equipment and personnel logistical activities, I am confident that I can make significant contributions to the success of your company.



Throughout my career, I have developed a reputation for successfully coordinating personnel, equipment, and resources to ensure the efficient and effective execution of operational processes. I am skilled in planning inventory, leveraging internal systems, and maintaining adherence to regulations and organizational goals.



My achievements as Store Manager at Prouds Jewellers, Assistant Manager/Team Leader for Boost Juice Pvt. Ltd demonstrate my ability to train, supervise, and retain high-quality sales team members. I have excelled in creating outstanding KPI result's as a individual and combined, planograms creations, and providing world-class customer service.



I have also earned a positive reputation as a Purchase Executive with Ashima Limited in India, where I maintained strict inventory control, handled correspondence, generated reports, and estimated arrival times.



In addition, I have designed and implemented impactful visual displays to drive sales and revenue while adhering to corporate guidelines and standards. I have maintained outstanding vendor relationships, ensured timely processing of invoices, and swiftly resolved order discrepancies. I have also demonstrated expertise in communicating between a variety of teams and departments to drive adherence to established timetables and achieve organizational goals and objectives.



As a highly motivated and results-driven professional, I possess the ability to develop and implement business procedures that improve processes to maximize productivity and streamline cross-functional collaboration. I am dedicated to supporting high-performing teams that achieve increased sales and customer satisfaction while creating a positive and enthusiastic working environment. I am a strong leader and problem-solver who is committed to streamlining operations to decrease costs and promote organizational efficiency.



I hold a Masters in Business Administration and Professional Accounting (MBA and MPA), attained through Holmes Institute in Sydney, as well as a Bachelor of Business Administration (BBA). I am proficient in using independent decision-making skills and sound judgment to positively impact company success.



I am confident that my qualifications and professional skills make me an ideal candidate for the Operations Executive/Business Development position. I have attached my resume highlighting my accomplishments and experience for your review. If you require any further information or have any questions, please do not hesitate to contact me.



Thank you for considering my application, and I look forward to hearing back from you soon.

Sincerely,


Nishit Thakkar.

Overview

10
years of professional experience
1
Certification

Work History

Prouds Jewellers

Store Manager
08.2021 - Current

Job overview

  • In planning and implementing strategies to attract customers
  • Coordinated daily customer service operations (sales, processes, orders and payments)
  • Evaluated employee performance and identified hiring and training needs
  • Organised shifts and delegated various duties to teams
  • Monitored and maintained stock and inventory, ordering when needed
  • Tracked the progress of weekly, monthly, quarterly and annual objectives
  • Ensured company policies and guidelines are followed and adhered to
  • Processed payments, handled cash and end of day banking procedures
  • Conducted and attached company meetings when required
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Rotated merchandise and displays to feature new products and promotions.

Boost Juice - Multiple Locations

Assistant Store Manager
04.2018 - 08.2021

Job overview

  • Implemented business strategies, increasing revenue and effectively targeting new markets.
  • Mitigated business risks by working closely with staff members and assessing performance.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Trained new employees on proper protocols and customer service standards.
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Assisted in recruiting, hiring and training of team members.
  • Managed purchasing, sales, marketing and customer account operations efficiently.

Boost Juice

Team Leader
08.2015 - 03.2018

Job overview

  • Allocated resources and organised processes within assigned area of responsibility to drive efficiency and productivity in a variety of situations
  • Actively supervised and coordinated teams to ensure all customers receive the highest level of service
  • Supported the recruitment, training and development of the store team
  • Provided exceptional customer service, making drinks and processing payments
  • Monitored and maintained inventory and stock, ordering when needed
  • Managed and organised shifts for teams
  • Reconciled daily reports and financials, including processing invoices
  • Maintained the cleanliness of the store and storeroom throughout
  • Built strong relationships with customers through positive attitude and attentive response.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.

Ashima Textile Factory

Yarn Purchase Executive
12.2013 - 02.2015

Job overview

  • Ashima Limited is one of India's leading 100% cotton fabric manufacturers
  • It is a technology driven vertically integrated Group with a turnover of over US$ 100 million per annum
  • In a short span of 5 years, the Group has invested US$ 120 million in state- of-the-art technology and today is one of the foremost cotton textile players in the world
  • Key Responsibilities and Achievements:
  • Oversaw and supervised employees and all activities of the purchasing department
  • Prepared plans for the purchase of equipment, services, and supplies
  • Followed and enforced company's procurement policies and procedures
  • Reviewed, analysed, and approved products and services to be purchased
  • Managed inventories and maintained accurate purchase and pricing records
  • Maintained and updated supplier information such as qualifications, delivery times, and product ranges
  • Maintained good supplier relations and negotiated contracts as required
  • Prepared budgets, cost analyses, and reports
  • Liaised with suppliers, produced quotations, documentation and finalised orders
  • Communicated with suppliers for dispatch and followed up with transporters for delivery
  • Corresponded with plant and suppliers, effectively resolving any concerns
  • Maintained data of purchase, creditor, cash flow statements and quality parameters reports
  • Demonstrated creativity and resourcefulness through the development of innovative solutions.
  • Worked well in a team setting, providing support and guidance.

Endeavor Careers Pvt

Operations Executive
06.2013 - 12.2013

Job overview

  • Ltd is an MBA Coaching Institute that provides CAT coaching,
  • GRE, GMAT, CMAT, Coaching to students of India
  • Key Responsibilities and Achievements:
  • Provided executive operations, effectively handling (15) centres throughout India
  • Developed company policies and ensured compliance throughout
  • Improved business functionality to align with core business objectives
  • Planned and managed projects and contributed to product innovation
  • Tracked operational costs toward maintaining profit-margins
  • Promoted efficiency by implementing improved operational procedures
  • Analysed and maintained operational data, whilst monitoring all inward and outward stock and inventory
  • Preparing and processing invoices and bills
  • Monitored adherence to policies and processes throughout the company
  • Oversaw human resources development policies, training, and performance reviews
  • Ensured positive client, supplier, and vendor relationships
  • Collaborated on operational support tasks to achieve common goal.
  • Introduced new methods, practices, and systems to reduce turnaround time.

Education

CBTC College
Canberra

Diploma in Leadership from Leadership
11.2020

University Overview

Holmes College
Sydney, NSW

Master of Professional Accounting from Accounting And Business Management
07.2017

University Overview

HOLMES INSTITUTE

MBA from Marketing
07.2017

University Overview

HL College of Commerce & Management
Ahmedabad India

from Diploma in Supply Chain And Logistics Management
05.2013

University Overview

BHAVNAGAR UNIVERSITY ( K.R DOSHI COLLEGE)
Bhavnagar India

Bachelor of Business Administration from Management And Business
06.2012

University Overview

KPES English School
Bhavnagar India

Higher Secondery College
05.2008

University Overview

Skills

  • Business Acumen and Development
  • Customer Service and Focus-Driven
  • Strong sales and customer service skills
  • Retail and Store Operations
  • Logistic and Supply Chain Operations
  • Management and Leadership
  • Team Collaboration
  • Supply Management
  • Stakeholder Engagement
  • Administration and Support
  • Performance Development
  • Inventory and Stock Control
  • Reporting and Data Analysis
  • Complex Negotiations
  • Time Management
  • Planning and Organising
  • Effective Communication
  • High Attention to Detail
  • Analytical Ability

Accomplishments

Accomplishments
  • Exceeded monthly store sales goals 6 months in a row.
  • Highest KPI's for consecutive two years at Prouds Jewellers as a store manager.
  • Supervised team of 12-14 staff members at Boost Juice in Canberra and 8-9 Staff Members at Prouds Jewellers.
  • Resolved product issue through consumer testing.
  • Increased sales by 30% by coaching assistant managers on new merchandising standards.

Certification



  • Certified in CCC Course of Computer.
  • Certified in Customer training by Vodafone
  • Certified as Education Consultant
  • Highest Score In Competitive English Test (PTE)

Languages

English
Full Professional
Hindi
Full Professional
Gujarati
Full Professional

Quote

Business has only two functions – marketing and innovation.
Peter Drucker

Timeline

Store Manager
Prouds Jewellers
08.2021 - Current
Assistant Store Manager
Boost Juice - Multiple Locations
04.2018 - 08.2021
Team Leader
Boost Juice
08.2015 - 03.2018
Yarn Purchase Executive
Ashima Textile Factory
12.2013 - 02.2015
Operations Executive
Endeavor Careers Pvt
06.2013 - 12.2013
CBTC College
Diploma in Leadership from Leadership
Holmes College
Master of Professional Accounting from Accounting And Business Management
HOLMES INSTITUTE
MBA from Marketing
HL College of Commerce & Management
from Diploma in Supply Chain And Logistics Management
BHAVNAGAR UNIVERSITY ( K.R DOSHI COLLEGE)
Bachelor of Business Administration from Management And Business
KPES English School
Higher Secondery College
NISHIT THAKKAR