Nishita Kinger
TARNEIT,VIC
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues. Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities.
Overview
3
3
years of professional experience
Work History
Cake Designer
Amazing Bites
Ludhiana, Punjab
11.2021 - 12.2023
- Created custom cakes for special occasions such as weddings, birthdays, and anniversaries.
- Organized supplies to ensure efficient workflow during cake decorating process.
- Mixed colors and flavors of frosting to create desired aesthetic effects on cakes.
- Applied fondant to cakes with precision and accuracy.
- Formulated designs based on customer specifications.
- Prepared buttercream icing for use in cake decoration projects.
- Decorated cakes with a variety of edible decorations including sugar flowers, chocolate figures, and marzipan fruits.
- Troubleshot any issues that arose during the cake decorating process.
- Assisted customers in selecting appropriate cake designs for their events.
Team Member
mcdonalds
Ludhiana, Punjab
01.2021 - 10.2021
- Prepared a variety of food items according to customer orders or restaurant recipes.
- Maintained sanitation, health and safety standards in work areas.
- Stocked and restocked supplies as needed throughout shift.
- Cleaned kitchen equipment and surfaces, including grills, fryers, ovens and other cooking equipment.
- Monitored food distribution to ensure that meals were delivered on time and at proper temperatures.
- Checked the quality of raw and cooked foods to ensure that standards were met.
- Inspected all serving stations for cleanliness and organization prior to meal service.
- Ensured that all food items were prepared according to company specifications and recipes.
- Operated deep fryer machines safely following safety guidelines.
- Weighed out portions of ingredients for specific menu items.
- Adhered to all applicable health department regulations concerning sanitation storage and preparation of food products.
Education
High School Diploma -
Sita Grammar School
Ludhiana03-2022
Bachelor of Commerce - Management
Austalian Catholic University
MalnourneSkills
- Errand running
- Compassionate Caregiving
- Physical therapy
- Household Management
- Personal Hygiene Assistance
- Meal Preparation
- Toileting assistance
Languages
English
Professional
Hindi
Professional
Punjabi
Professional
AVAILABILITY
- EVERYDAY (ANYTIME)
24 HOURS WEEKLY
References
References available upon request.
Timeline
Cake Designer
Amazing Bites
11.2021 - 12.2023
Team Member
mcdonalds
01.2021 - 10.2021
High School Diploma -
Sita Grammar School
Bachelor of Commerce - Management
Austalian Catholic University
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