Nishita Neupane
West Hobart,Nepal
Summary
Talented restaurant team members with strong background in FOH. Works great with team members and seeks out customer service moments. Versed in cleaning and sanitation, restocking and dining room management.
Overview
2
2
years of professional experience
Work History
Front of House Employee
Radio Mexico
St Kilda, VIC
01.2023 - 09.2023
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Communicated with kitchen staff to enable accurate food preparation.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe
Front of House Employee
Claypots Evening Star
South Melbourne Market Melbourne
07.2023 - 03.2024
- Established welcoming atmosphere by greeting each guest warmly.
- Answered customers' questions, recommended items, and recorded order information.
- Contributed to a positive team environment by assisting coworkers with tasks when needed.
- Reset tables between guests by restocking low items and wiping down surfaces.
- Utilized point-of-sale systems effectively, accurately entering orders and processing payments with minimal errors.
- Helped guests at tables when in need of assistance.
Front of House Employee
Aagaman Nepalese and Indian Restaurant
Port Melbourne, VIC
02.2024 - 08.2024
- Performed opening and closing duties as assigned by management
- Organized tables according to customer preferences
- Provided customer service to ensure guest satisfaction
- Followed health department guidelines when handling food items
- Handled incoming calls, answered questions, and responded to complaints promptly
- Received payment from customers and processed transactions accurately.
Education
BBA - Business Administration And Management
Prime College
Nepal02.2022
High School +2 -
Hetauda School of Management And Social Science
Nepal01.2018
School Education -
Marigold School
Nepal01.2016
Skills
- Customer Service
- Teamwork and Collaboration
- Friendly, Positive Attitude
- Problem-Solving
- Multitasking Abilities
- Calm Under Pressure
- Decision-Making
Languages
English
Nepali
Hindi
Timeline
Front of House Employee
Aagaman Nepalese and Indian Restaurant
02.2024 - 08.2024
Front of House Employee
Claypots Evening Star
07.2023 - 03.2024
Front of House Employee
Radio Mexico
01.2023 - 09.2023
BBA - Business Administration And Management
Prime College
High School +2 -
Hetauda School of Management And Social Science
School Education -
Marigold School