Nikita Neupane
Sydney,NSW
Summary
Experienced and empathetic Nursing Assistant skilled in assisting with daily activities, monitoring vital signs, and supporting medical teams. Known for strong communication, attention to detail, and the ability to adapt to dynamic healthcare environments. Committed to enhancing patient comfort and well-being while maintaining the highest standards of care.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Client Intake and Triage
Blueprint Psychology Pty Ltd
12.2022 - Current
- Administer screening, conduct thorough assessment of suitability of referrals to the relevant clinician and seek additional information.
- When necessary, allocate referrals
to the most suitable clinician and ensure all relevant information is recorded accurately in the Client Management System (Power Diary). - Provide clear, accurate and relevant resources, and relevant assessment or therapy information to individuals and external stakeholders.
- Promote and educate referring organisations and individuals on available services (assessment, therapies, and programmes).
- Liaise with the referrers, to obtain relevant clinical information to triage referrals and allocate referrals.
- In collaboration with the Practice Manager, contribute to the development of templates, forms and processes which support data collection and the monitoring
and evaluation processes. - Ensure clients’ rights are always protected adhering to legislative and regulatory compliance related to privacy and confidentiality.
Assistant in Nursing
Anglicare
08.2022 - 06.2023
- Contributed to overall quality and care of patients by answering calls for help, taking vital signs, and monitoring behavior and physical condition for progress or deterioration.
- Assisting patients with their personal care needs such as showering, toileting, shaving, oral hygiene, dressing and eating.
- Assisting patients with their mobility and communication needs.
- Following therapy plans such as intervention to assist those with dementia and behavioural problems.
- Building effective relationship with patients through clear communication and empathy.
Assistant in Nursing
Healthcare HQ
03.2022 - 09.2022
- Assisting patients with their personal care needs such as showering, toileting, shaving, oral hygiene, dressing and eating.
- Assisting patients with their mobility and communication needs.
- Following therapy plans such as intervention to assist those with dementia and behavioural problems.
- Building effective relationship with patients through clear communication and empathy.
Credit Controller
The Information Management Group
04.2019 - 03.2022
- Providing excellent customer service by addressing client queries related to their customer accounts and invoices
- Initiating difficult conversations with clients in a professional and courteous manner
- Accurately and responsibly processing payment runs and filing of payments
- Achieving daily, weekly and monthly targets based on call quality and cash collection
- Preparing and sending credit notes, invoices and account statements to customers in a timely manner
- Identifying customer payment problems and ensuring speedy resolutions
- Developing interpersonal skills by liaising with customers on day to day issues whilst maintaining productive business relationships
Admin / Bureau Operator
The Information Management Group
03.2016 - 04.2019
- Communicated with clients.
- Copied, scanned and printed general and legal documents.
- Supervised in absence of senior supervisors especially during meetings and breaks.
- Checked and finalized the completed jobs.
- Worked as a print room operator, communicate with the clients, accept, understand and complete several assignments under intense time pressure.
- Worked individually in the client print rooms to manage and complete several jobs.
- Raised invoices of completed jobs to the clients.
Education
Bachelor of Nursing -
Australian Catholic University
12.2025
Diploma of Nursing -
Think Education
03.2023
Professional Year in Accounting -
Performance Education
06.2020
Bachelor of Commerce -
Australian Catholic University
12.2018
Diploma of Commerce -
Australian Catholic University
12.2016
Skills
- Patient evaluation/intervention
- Patient-focused care
- Compassionate
- Efficient and reliable team player
- Adaptable
- Excellent organizational skills
- Experience with diverse populations
- Effective time management
- First Aid certification
- Acute care experience
- Diagnostic tools familiarity
- Computer skills
Certification
- Certificate III in Aged care.
- Current CPR training and national police clearance check.
- During enrolled nursing training, completed courses in basic life support, medical emergencies, fire and evacuation, manual handling and infection control.
Timeline
Client Intake and Triage
Blueprint Psychology Pty Ltd
12.2022 - Current
Assistant in Nursing
Anglicare
08.2022 - 06.2023
Assistant in Nursing
Healthcare HQ
03.2022 - 09.2022
Credit Controller
The Information Management Group
04.2019 - 03.2022
Admin / Bureau Operator
The Information Management Group
03.2016 - 04.2019
Bachelor of Nursing -
Australian Catholic University
Diploma of Nursing -
Think Education
Professional Year in Accounting -
Performance Education
Bachelor of Commerce -
Australian Catholic University
Diploma of Commerce -
Australian Catholic University
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